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421 N Carrollton Ave, New Orleans, LA 70119, New Orleans, LA, 70119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
They don't want to help if you bought anything online on verizon. Unfortunately. Terrible customer service.
After purchasing a new phone I was not provided with a printed copy of the new plan/contract. I only realized this was an issue when I returned to the store with a problem and was asked for this paperwork. Thankfully on that second trip I was working with Zoey D. She was great and informative while solving the problem and walking through the new plan charges line by line. I had to return one last time and timed it while she was working.
Was in a bind. Phone broke and couldn't get it working at all. Props to Adrian, she was on her way out the door and still came and asked if I was OK and if I had been seen.
Zowie was great. She helped me fix my new phone that I had spent 4 hours on the phone with Verizon the previous day trying to resolve. Lifesaver since I was a sponsor on a youth trip with no working phone.
Verizon has a 3.8 star rating with 251 reviews.
Verizon is open now. It will close at 8:00 p.m.
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