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Verizon
- Mobile Phones
- Erie, CO
About this business
Visit our store at Chesterfield for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
50952 Gratiot Ave, Chesterfield, MI 48051, Erie, CO, 48051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Just had an extremely pleasant experience (of what I would normally consider a very stressful situation - upgrading a phone and changing plans) with a very knowledgeable and transparent salesperson named Jerroy. I am Never Comfortable around sales people. Even just walking into a store like this gives me extremely high anxiety. I typically ask a lot of questions, especially when making a large purchase, feeling rushed to the point I want to walk out. I've done that many times before. This time was different. I made a decisio... read more
Absolute worst customer service ever! Once you pass purchasing the phone from them, you are on your own! Had an issue with a phone that I had bought just 3 weeks ago from them, and I have full warranty, I was told that I have to go to a phone repair shop to have it cleaned. The only thing I was doing there was interrupting all five representatives from playing with their phones. I was the only customer there at the time. I left yelling I would never come back here again. Steer clear of this store!
Poor customer service. Went in because I was having trouble with my phone. Zero suggestions on how to fix it. Immediately said I should buy a new phone. Left and had it fixed with Verizon customer service over the phone. Hoped for a little more help at the store but I get it.
Went in on my lunch break, there was 6 reps, yes they were busy, all reps were with a customer and 2 people at the door before me. (I fully feel for that!) But, I simply came in for a pickup order that I placed online. (Waited 20 minutes without even being acknowledged, and had to leave) It would be nice to have a counter or such thing where a representative can check you in to line, make you feel welcomed, possibly do pick up orders, etc. could possibly make things smoother. Just a suggestion to Verizon.
Excellent quick service
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.3 star rating with 207 reviews.
When is Verizon open?
Verizon is open now. It will close at 5:00 p.m.
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