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Verizon
- Mobile Phones
- Frisco, TX
About this business
Visit our store at Frisco for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
1275 US Hwy 380, Frisco, TX 75033, Frisco, TX, 75033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
BEWARE! The manager and the Salesforce at this location learns and practices UNETHICAL sales practiced. When asked to give us what we currently had at Verizon, we were told everything we had was in the new contract only to learn from the. Verizon help desk that they actually removed one feature, told us we had everything we had previously and were saving $50 a month. Not confident in their abilities or their product, they had to resort to UNETHICAL SALES PRACTICES to gain a sale. Verizon and the Verizon Store (including the ... read more
Bernard got me sorted out in 10 minutes in person after I spent 90 minutes on the phone with customer support going no where. I definitely recommend going in person rather than trying to upgrade through an app or over the phone. Great, friendly service. He fixed mistakes made by someone else and got my bill lower!
Super amazing young man with dark curly hair was able to help me unlock my SIM to transfer service. I was SO grateful for his help - he was able to get official tech support on his own phone for me and they unlocked my phone immediately. I was so thankful I hugged him to death and ran out of the store before getting his name. This is the kind of service to expect at a cell phone store. Didn't ask questions, just listened to me, and took the time to resolve my issue. I was in and out of there in about 15 minutes. Whoever you ... read more
Terrible experience with this store. They lied and offered us a 2 month free home service. If we did not like it, they said we could return it with no charge. Well that was not the case. We had 30 days, and then that is when they said there is nothing we can do about it. I would not ever recommend this Verizon store. Go to another one and save yourself money, time, and headache.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.8 star rating with 70 reviews.
When is Verizon open?
Verizon is open now. It will close at 6:00 p.m.
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