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Verizon
- Mobile Phones
- Braintree, MA
About this business
Visit our store at Braintree for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
250 Granite St Room 1096a, Braintree, MA 02184, Braintree, MA, 02184, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
It really brings me sadness writing this review as a 21 year verizon customer. I went to the store in the mall to make a simple quick upgrade for 2 lines on my account. Some how I left the store 2 hours later with no phone. So I went into the store asked for help upgrading two lines on my account to the newest samsung phone. I was told order it online for a discount select in store pickup and it should be ready in 10 minutess. I gave the rap my phone to assist me. I was so excited after testing out some of the new phones in ... read more
I've been a customer of Verizon since they were AirTouch (back in the 90s). I've only ever had two issues with the company, and the second was at this location (just last week). I upgraded one phone and ported two business lines over from another cell phone company. The Verizon website and app both said I could take my trade-ins to the Verizon Wireless store in the Braintree Mall, but when I got there they refused to take them. They said they could only take the phones if I traded them in with new phones from that location. ... read more
The Manager Steve has the BEST dad jokes!
They lie about coverage! Phone shows 4 bars of 4g but cant do anything! Sometimes even 5g with bars wont go on the internet! I will be changing companies as soon as I can. Verizon has gone down the toilet, avoid Verizon at all costs.
Obviously this review is ONLY for CHRIS IN BRAINTREE! Long story short he is the only reason I'm still a Verizon customer after today. We had a death in the family and were having trouble dealing with customer service and also needed to upgrade a smashed phone, so we went into the store for help. We still had to call in, but the ONLY reason I was able to navigate the process was Chris's help. He was on speaker with me and customer service patiently explaining the problem and got everything resolved. I wish retail employees c... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.3 star rating with 144 reviews.
When is Verizon open?
Verizon is closed now. It will open tomorrow at 10:00 a.m.
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