Verizon

Daya Sankar 

on Google

3 weeks ago

This weekend, I switched from AT&T to Verizon with four lines—two new devices and two of my own. I purchased the plan online, but the online agent made a mess by creating two separate accounts, each with two phones. Today, I called customer service and spoke to 20 different people (yes, 20!), but they kept transferring me from one person to another. I had to repeat my story every time. All I needed was for them to transfer two phones from one account to the other, but I had no luck. As a last resort, I decided to visit a Ver... read more

Dawna M 

on Google

a month ago

Verizon Corporate with Corporate stores included has made it blatantly obvious they could care less about there customers. I have received better service at the franchise owned stores. Will be canceling my Fios service soon. 

Steve C 

on Google

2 months ago

You can't call the store to see it they have particular items in stock or not. You need to call the VZW's 800 number and if they call the store - the store typically doesn't answer the phone. It can be very frustrating as often times - there's a wait to talk to a salesperson. 

Lee Ann Alden 

on Google

3 months ago

We just had the absolute best experience with Zack and Amaury. I purchased a brand new Pixel 9 XL Pro and we spent 4 hours on the phone with Verizon trying to get RCS texting on my new device. They couldn't help. We came to this Verizon store and Zack is the "phone whisperer". He and Amaury are so incredibly knowledgeable and service oriented- they figured out with so much patience. I am so happy with their incredible service. Thank you so much 😍 

Jayavardhan Reddy B S 

on Google

3 months ago

Wonderful experience!! Very informative, helpful, provided with utmost respect and care. Highly recommended