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Verizon

3.7

About this business

Visit our store at Houston for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

1122 Fry Rd, Houston, TX 77084, Houston, TX, 77084, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.7286 reviews
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Shay Plush's profile image
Shay Plush 
on Google
a month ago

So... I purchased my service from someone in the Waco store. I came to this store to pick up my phones, watch and internet. I was greeted promptly. Elvis was my rep and he was so polite and helpful. He treated me with the same care as if I purchased my service from him. He is a pleasure to work with and I would highly recommend this store and Elvis! Make sure you ask for him! You won't be sorry! Thank you Elvis! 

Elianis Ramirez's profile image
Elianis Ramirez 
on Google
a month ago

Fui a esta tienda a recoger un teléfono que había ordenado, ya que el mío se había dañado. Mientras una trabajadora me estaba ayudando amablemente con la configuración, la manager la llamó aparte sin darme ninguna explicación, y la puso a hacer otra tarea. Me dejaron parada sin que nadie me dijera nada, como si no existiera. Cuando pregunté si la muchacha me seguiría ayudando, la manager me respondió de forma seca que para cualquier asistencia con transferencia de datos o configuración tenía que pagar. Le dije que no tenía p... read more

Claudia Pequeno's profile image
Claudia Pequeno 
on Google
a month ago

As soon as we walked in the “manager” as she called herself didn’t even greet us She walked out from the back room with a big “bothered face” to see another customer walking in, when there was one person waiting and she said it was a hour wait and it was 7 when we walked in She’s actually the asst manager datrum not the manager but she Has horrible customer service Verizon do better! This is the second store I go to today and we get treated poorly It’s ridiculous 

Joe remon's profile image
Joe remon 
on Google
a month ago

I had an excellent experience at this store and highly recommend it! Elizabeth provided outstanding service, guiding me to choose the best deal for a new phone and iPad. Her expertise and friendly approach made the process seamless and enjoyable. 

Farhang Feizkhah's profile image
Farhang Feizkhah 
on Google
2 months ago

This review concerns one of your colleagues that works at your Fry road location, and his name is Mr. "Gagdiel Espinoza". This gentleman is a real asset to your organization, he is very courteous, caring and practically goes beyond his line of duty in order to perform a great customer service. Even though, my issues are not resolved yet, and still pending but no complaint to his sincere efforts, because, he tirelessly spent a lot of time and tried to settle everything properly. My last visit to the store was today, and Gagdi... read more

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 286 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 10:00 a.m. 

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