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Verizon

3.9

About this business

Location details

1915 Gallatin Pike N #101, Madison, TN 37115, Nashville, TN, 37115, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.9419 reviews
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CJ White Nashville's profile image
CJ White Nashville 
a month ago

One of my phone service lines is with Verizon. I appreciate the helpfulness at all of the stores but yesterday the Rivergate store went above and beyond in customer service. I didn’t have long. They got to me right away. Thank you DC for your knowledge and kindness. Keep Shining! 

Grant Colborne's profile image
Grant Colborne 
2 months ago

Went in for a new phone and was repeatedly offered a plan upgrade, that I was uninterested in. Decided to leave and try somewhere else. 

Jack Sowell Jr's profile image
Jack Sowell Jr 
2 months ago

Went back last year and got 2 watches and 2 phones and was given $5000 credit and wife got denied, but when bill came it was in her name but under my SSN and why would I need $5000 dollars credit. So I believe I was ripped of . Salesman name was austin. 

Dakota Kingston's profile image
Dakota Kingston 
4 months ago

It’s not the store itself, it’s the company in general! Paying for an iPad and 1 phone $300!!! What the heck!!! Let’s not forget the service is so crappy!!! Every single day I have to restart my phone 4 or 5 times because it’s going slow, not sending messages, calls not going through! 5G becomes no G! No service! Phone goes in SOS mode FOR NO REASON DAILY!!!! My bill isn’t due until Jan 10!!!! So no reason my phone should be like this nor should my service be slow or going in and out! Esp with paying for the fastest and unli... read more

Jacqueline Edwards's profile image
Jacqueline Edwards 
4 months ago

The agents at this location consistently demonstrate a strong commitment to customer service, creating a welcoming environment upon entry. I have frequented this store multiple times this year. My mother, a senior citizen with hearing impairment and early-stage dementia, requires additional patience and understanding. Each visit, the agents exhibit remarkable patience with both of us, recognizing the challenges I face in assisting her. I would like to specifically commend Paul. I met Paul for the first time yesterday, and he... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.9 star rating with 419 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m. 

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