Verizon

Dakota Kingston 

on Google

2 days ago

It’s not the store itself, it’s the company in general! Paying for an iPad and 1 phone $300!!! What the heck!!! Let’s not forget the service is so crappy!!! Every single day I have to restart my phone 4 or 5 times because it’s going slow, not sending messages, calls not going through! 5G becomes no G! No service! Phone goes in SOS mode FOR NO REASON DAILY!!!! My bill isn’t due until Jan 10!!!! So no reason my phone should be like this nor should my service be slow or going in and out! Esp with paying for the fastest and unli... read more

Jacqueline Edwards 

on Google

4 days ago

The agents at this location consistently demonstrate a strong commitment to customer service, creating a welcoming environment upon entry. I have frequented this store multiple times this year. My mother, a senior citizen with hearing impairment and early-stage dementia, requires additional patience and understanding. Each visit, the agents exhibit remarkable patience with both of us, recognizing the challenges I face in assisting her. I would like to specifically commend Paul. I met Paul for the first time yesterday, and he... read more

Nader Naderzadeh 

on Google

a week ago

The Mgr by the name of “ D” from the minuted i walked in treated me with hostility and was belligerently. I said to him I respect you and you need to respect me Back He kept on pointing his index finger toward me and when i was talking to another respected true lady and he overheard the coversation criticizing the Verizon service he pointed his finger toward me and told me to leave and dont criticize my company and he start calling police and i left.i have been verizon customer for close to decade and the supervisor need to ... read more

Rachel Bell 

on Google

3 weeks ago

Recently my husband and I decided to transfer all of our phone lines to Verizon. I owed on 2 from ATT and was at the store transferring my husbands phone and Kalon was AMAZING! He went above and beyond for us. He helped me get figured out what the dealers in Walmart had screwed up. I’ve seen him a few times over the last week and even talked to him on the phone to figure out issues I had moving some of the lines. He always has a positive attitude and made the whole experience as easy as possible. I will def be back to see hi... read more

Rick Baur 

on Google

a month ago

I went to this store, just looking to maybe upgrade. Decided to upgrade my phone and a second line for $10 for my mom. They completely did my purchase incomplete, tried to refund it and it got worse. I was there past closing time. The manager did try to get me several discounts and got with customer service to refund my money. This was the beginning of October. Moving forward I went back a week later and no refund posted to my checking account. They again talked with customer service and was told 10 business days. Well again... read more