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Verizon
- Mobile Phones
- Kennewick, WA
About this business
Location details
1321 N Columbia Center Blvd Spc 802, Kennewick, WA 99336, Kennewick, WA, 99336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Please watch version bill every month, try send u extra bill, spoke customer service, without permission added one more phone like I don't know next month will came $50 more called they told I add one more like , I don't know any other line add, customer service do whatever wants do , watch phone bill , please never go version customer
Our experience would have been a 5 had you allowed us access to your restroom. After an hour+ commute arriving before the recommended one at Macy's opened, it would have been customer service friendly to not have to drive to the Starbucks mid transaction. Management: do better. As side from this, Edgar was very efficient, professional and patient. Thank you.
Felt like a dang fever dream!! Some of the issues were out of their hands, kids running, screaming, ripping phones out of hands and trying to kick my service dog. After an hour wait I spent another hour with the person trying to figure out how to trade in my phone. They charged my card 500 bucks, said "oops, I dont think it went through," and insisted they needed to charge it again. I showed them it was taken out of my bank, this made no sense. They convinced me it was ok. They charged it again and their system kicked it bac... read more
They turned away helping out my mother. I sent her to get a phone. Her phone wasn’t working so she couldn’t call me. They refused to call me themselves to add her as an account member or even to let me know i needed to. All that i did in less than 2 min on my phone. I live 5hours away so i couldn’t be there in person. If i would have gotten a call i would have fixed it asap and she could have her new phone. Sent her to a third party instead. You guys are embarrassing. For being an ex employee, I’m not surprised it hasn’t cha... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.4 star rating with 289 reviews.
When is Verizon open?
Verizon is open now. It will close at 8:00 p.m.
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