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Visit our store at Kennewick for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
1321 N Columbia Center Blvd Spc 802, Kennewick, WA 99336, Kennewick, WA, 99336, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 8:00 p.m. | |
Tue | 10:00 a.m. to 8:00 p.m. | |
Wed | 10:00 a.m. to 8:00 p.m. | |
Thu | 10:00 a.m. to 8:00 p.m. | |
Fri | 10:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 8:00 p.m. | |
Sun | 11:00 a.m. to 7:00 p.m. |
STAY AWAY. THEY WILL NOT FOLLOW THEIR PROMISES. I came into the store to return a phone from a business account and open a consumer account. The associate stated that I didn't need to return the phone as they give it away for free anyway and opened the consumer account. A month later I get a $650 charge for not returning the phone. I try to go back to the store and they stated that I'm past the one month time frame so I can't turn it back in and that the store manager would call me as he was not onsite. They did not. I now h... read more
STAY AWAY. THEY WILL NOT FOLLOW THEIR PROMISES. I came into the store to return a phone from a business account and open a consumer account. The associate stated that I didn't need to return the phone as they give it away for free anyway and opened the consumer account. A month later I get a $650 charge for not returning the phone. I try to go back to the store and they stated that I'm past the one month time frame so I can't turn it back in and that the store manager would call me as he was not onsite. They did not. I now h... read more
STAY AWAY. THEY WILL NOT FOLLOW THEIR PROMISES. I came into the store to return a phone from a business account and open a consumer account. The associate stated that I didn't need to return the phone as they give it away for free anyway and opened the consumer account. A month later I get a $650 charge for not returning the phone. I try to go back to the store and they stated that I'm past the one month time frame so I can't turn it back in and that the store manager would call me as he was not onsite. They did not. I now h... read more
I am sick and tired of trying to call them and all I get is there stupid annoying AI get rid of that crap so people can talk to a real person and not a computer
10 stars!!!!! Nick was an incredible help. In a matter of 3 days another carrier made promises, set up an account without permission, downloaded temporary numbers, and locked one of our phones. Nick restored everything back to Verizon. Thank you Nick and Verizon for making everything right again.
Verizon has a 3.5 star rating with 273 reviews.
Verizon is open now. It will close at 8:00 p.m.
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