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Verizon

3.5

About this business

Visit our store at Kennewick for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

1321 N Columbia Center Blvd Spc 802, Kennewick, WA 99336, Kennewick, WA, 99336, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.5273 reviews
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Charles Berger's profile image
Charles Berger 
on Google
2 weeks ago

STAY AWAY. THEY WILL NOT FOLLOW THEIR PROMISES. I came into the store to return a phone from a business account and open a consumer account. The associate stated that I didn't need to return the phone as they give it away for free anyway and opened the consumer account. A month later I get a $650 charge for not returning the phone. I try to go back to the store and they stated that I'm past the one month time frame so I can't turn it back in and that the store manager would call me as he was not onsite. They did not. I now h... read more

Charles Berger's profile image
Charles Berger 
on Google
2 weeks ago

STAY AWAY. THEY WILL NOT FOLLOW THEIR PROMISES. I came into the store to return a phone from a business account and open a consumer account. The associate stated that I didn't need to return the phone as they give it away for free anyway and opened the consumer account. A month later I get a $650 charge for not returning the phone. I try to go back to the store and they stated that I'm past the one month time frame so I can't turn it back in and that the store manager would call me as he was not onsite. They did not. I now h... read more

Charles Berger's profile image
Charles Berger 
on Google
a month ago

STAY AWAY. THEY WILL NOT FOLLOW THEIR PROMISES. I came into the store to return a phone from a business account and open a consumer account. The associate stated that I didn't need to return the phone as they give it away for free anyway and opened the consumer account. A month later I get a $650 charge for not returning the phone. I try to go back to the store and they stated that I'm past the one month time frame so I can't turn it back in and that the store manager would call me as he was not onsite. They did not. I now h... read more

Bobby's profile image
Bobby 
on Google
a month ago

I am sick and tired of trying to call them and all I get is there stupid annoying AI get rid of that crap so people can talk to a real person and not a computer 

Kris's profile image
Kris 
on Google
a month ago

10 stars!!!!! Nick was an incredible help. In a matter of 3 days another carrier made promises, set up an account without permission, downloaded temporary numbers, and locked one of our phones. Nick restored everything back to Verizon. Thank you Nick and Verizon for making everything right again. 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.5 star rating with 273 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m.  

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