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Verizon
- Mobile Phones
- Buffalo, NY
About this business
Location details
1703 Niagara Fls Blvd, Buffalo, NY 14228, Buffalo, NY, 14228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
We came in on a Friday evening for help with redeeming a teacher discount and with questions about a contract buyout. Previous phone calls have been stressful, but Jafar and AJ fixed all our issues in...15 minutes? Maybe? They were friendly, efficient, and reassured us. Great experience.
No service now! Don't sign a contract with them. 19+ yrs they a lost loyal cusomer. Expernsive, choppy connection 5G is worse than 4G. No more! Wake up and read the reviews everyone!
Do NOT recommend this location. The staff is disengaged and quick to pass people off. I was encouraged to purchase phone insurance, but when I returned needing help—with a completely broken phone—I was sent away more than once with minimal guidance. When a phone doesn’t work at all, it’s nearly impossible to file an insurance claim or install a replacement on your own. You can’t access the screen, receive codes, or log into accounts. Despite this, I was repeatedly sent home, turning what should have been a quick fix into hou... read more
Unkind staff, I understand being frustrated your busy but they only care to help if they can sell you, after that call the help number
I visited the Verizon store to pick up an order on behalf of someone else. From the start, I made it clear that I value time and try to be efficient in everything I do. I had the account number, the customer’s name, and the order details, but the process took longer than expected and felt more complicated than it needed to be. What stood out to me wasn’t the wait itself, but the overall approach. It felt very transactional, as if customers were simply being moved through a system rather than genuinely helped. I believe respe... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.4 star rating with 382 reviews.
When is Verizon open?
Verizon is open now. It will close at 8:00 p.m.
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