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Verizon

3.4

About this business

Location details

1703 Niagara Fls Blvd, Buffalo, NY 14228, Buffalo, NY, 14228, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.4387 reviews
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Gildedbee's profile image
Gildedbee 
6 days ago

I have had 2 bad experiences at this location in the past week. The first I stopped in with my daughter to upgrade her phone. It started the moment we entered the store. There was no one in the lobby waiting at the time and the available associate reluctantly approached with an attitude like we were bothering her. She then abruptly asked “What do you need?” I replied that we were looking to upgrade. When we got to accessing my account and showing my ID. She refused to assist us. I have been with Verizon 30 years and they hav... read more

odaly pacheco's profile image
odaly pacheco 
2 weeks ago

We had unbelievable customer service today. We went with issue with our phone plan and we ended up.staying with Verizon. Jen McCormick was awesome and very understanding towards our concerns. We have been with Verizon for over 24 years we really wanted to stay and Jen helped us get our plan down and still feel happy to stay with Verizon!!! Verizon very lucky to have her with such outstanding Customers Service!!! ( very rare now day's!!! 

sayed akhound's profile image
sayed akhound 
3 weeks ago

The worst signal I ever had. He lied to us . In the beginning he told us 4 line with one phone it will be 110$ . At the Chek out the price duble up and charged us 210$ .the signal was really weak I had to return the phone 8 days later they charged me 108$ for breaking the seal and returning the phone . After 14 days I had to changed the service again they charged me $241 saying that I used their service . I still don't know how u guys will fell after all this?. Paid total of 461$ in 14 days . Customer service the manger was ... read more

Brandon Busch's profile image
Brandon Busch 
3 weeks ago
sayed akhound's profile image
sayed akhound 
4 weeks ago

The worst signal I ever had. He lied to us . In the beginning he told us 4 line with one phone it will be 110$ . At the Chek out the price duble up and charged us 210$ .the signal was really weak I had to return the phone 8 days later they charged me 108$ for breaking the seal and returning the phone . After 14 days I had to changed the service again they charged me $241 saying that I used their service . I still don't know how u guys will fell after all this?. Paid total of 461$ in 14 days . Customer service the manger was ... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.4 star rating with 387 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 9:00 a.m. 

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