This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Verizon
- Mobile Phones
- Durham, NC
About this business
Visit our store at Durham for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
5319 New Hope Commons Boulevar, #101, Durham, NC 27707, #101, Durham, NC, 27707, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Knowledgeable, caring, helpful stay. But the wait time is terrible!
Please don't go to this location! Got a new phone and wanted help transferring the data. Had 5 people ahead of me. Waited patiently and then had a lady whose 1st name begins with D try to "help" me. She was rude and unhelpful. Lectured me on why I shouldn't have tried to do it on my own at home first. It's like she's mocking you for needing help. I walked out 1/2 way through the process. Please read some of the other reviews and you'll see what I mean. Stick with getting your help at the Apple Store.
Went in to get a replacement phone under insurance and the employee said they couldn’t help me unless I was going to upgrade . They told me I had to file a claim online , I said how if my phone is broken ? Anyways after they realized they couldn’t sell me a phone they sent me to the back of the store so I could use their iPad to file a claim. It’s shocking how attitudes change when you’re not buying a phone they act like you don’t exist I guess it’s due to commission pay . Very poor customer service for a loyal customer of 1... read more
Terrible experience. I do NOT recommend verizon internet to anyone period. I got internet from them and got charged in less then 15 days. Not 30 days or a month from my start date. And after the 15 days I still paid and my internet has been dropping on speeds. Its to the point now where im the only one using the internet and getting 50 -70mbs but im paying for 100-300mbs. I called and got placed on hold. I went in to this location I started the service at and had to wait an hour and still didn't get my problem rectified. Abs... read more
Usually I Have a positive experience. After many years I have left Verizon. Seems lately when I go in person to the store I end up staring at the agent while they talk on the phone on my behalf with some expert . I tried to return my internet box but they couldn't take at the store " go to Fedx." I called Verizon and they said drop it off at the store. Seems like a lack of effort.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.5 star rating with 493 reviews.
When is Verizon open?
Verizon is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com