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Verizon

3.5

About this business

Location details

5319 New Hope Commons Boulevar, #101, Durham, NC 27707, #101, Durham, NC, 27707, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
WedClosed
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.5526 reviews
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yuxuan li's profile image
yuxuan li 
a week ago

Olivia was incredibly helpful and patient. She helped me solve my phone number issue, explained everything clearly, and made the whole process much less stressful. I really appreciate her professionalism and kindness. 

Apple Butter's profile image
Apple Butter 
2 weeks ago

I came in today as a walk-in to set up my phone, and AJ was extremely helpful. He did a great job, worked quickly, and was very easy to talk to. He made the experience simple and stress-free, and I really appreciated his kindness and professionalism. 

Richard Burgner's profile image
Richard Burgner 
2 weeks ago

Went today to turn a phone. Was told by sales person the day before the process should only take a couple minutes. I signed in. The store manager asked me did I sign also. He said there was 1 in front and should be a short wait. I waited for over 20 minutes while the manager worked on a display right beside me. He could have helped me and I would have been gone and happy. Thanks for the great lazy NO SERVICE. 

K. B.'s profile image
K. B. 
2 weeks ago

I absolutely despise this store! 

Andrew L.'s profile image
Andrew L. 
a month ago

Do yourself a favor and look into Visible wireless service sold directly by Verizon. You will save immensely and have an exponentially better customer service experience. If you venture into this specifc store for assistance with an inflated bill and aren't purchasing something new, the agents in this location advise they can't help. However, if you are purchasing a new phone, the agents magically will help with billing. If you venture into the location at University Place, they are much more helpful. Management at this stor... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.5 star rating with 526 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m. 

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