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Verizon
- Mobile Phones
- Tucson, AZ
About this business
Location details
5855 E Broadway Blvd Ste 110, Tucson, AZ 85711, Tucson, AZ, 85711, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
We scheduled an appointment for upgrades. As I arrived, I made eye contact with Marco and he greeted me with a welcome and how can I help you. Every time he tried to speak, Philipeee jumped in and saying"what can I do for you?" That, right off that batt was off putting and he just took over. I said I was waiting for the rest of my family to arrive and he walked away towards the back office. I asked Marco if I can browse the phones in the meantime. He said of course and pointed me to where the apple and Samsung phones were an... read more
Philippe was the employee who helped us. From the moment we entered the store, we were immediately overwhelmed with his over the top and obnoxious comments and gestures. He was clearly on some type of stimulant by the way he was talking and dancing in the store, yelling toward us along his co-workers, who were clearly uncomfortable as well. While I understand and appreciate the attempt at making small talk, persistent questions and comments on personal life details including identifying information and he was focused on irre... read more
This location has TERRIBLE customer service, I've been in customer service for over 20 years and I've NEVER treated people the way we have in our short amount of time we had service with Verizon (2 months). Every single encounter was short, demanding, rude, and condescending. Not one of those workers listen to your concerns nor has the ability of compassion, or empathetic. Phillippee was loud, making rude comments about customers, and seemed to be erratic our 1st initial visit. On 2 separate other visits with Diane or Diana ... read more
Approximately 5 months ago I went to Verizon to get internet they told me I was going to get a $200 Amazon gift card and internet for 75 a month if I set up for auto pay here it is month after month after month I keep calling they keep telling me to call the number and they keep telling me Oh we're going to send you the gift card this Friday here it is another Friday coming up still no gift card still charging me $85 a month I have to call every month to Verizon and complain then they give me $10 credit just keep telling me ... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.8 star rating with 813 reviews.
When is Verizon open?
Verizon is closed now. It will open tomorrow at 9:00 a.m.
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