Verizon

Robert M 

on Google

2 months ago

Signed up for Verizon mobile plus fios home internet. Associate who helped me was on his personal phone the entire time he was helping me. He said the activation fee would be waived. I told him I did not want added phone coverage. I never saw the purchase receipt at the store (everything is done on the employee’s tablet) and I did not sign it, however the receipt had a scribble on it, and I was able to later view the receipt in the Verizon app, which was appalling. I came to find out that I’m getting charged for an activatio... read more

Peterson Myrthil 

on Google

3 months ago

Worst experience I've had with Verizon. My dad and sister wanted to upgrade their phones and what could've been a simple transaction ended up raising my bill significantly. They changed my plan, added charges for mobile hotspot on each line, and added another line with us knowing. Took me 2 hours to get it all fixed through customer service. May end up changing carriers because of this. 

Steve F 

on Google

4 months ago

Stopped in to get a new phone on Sunday July 20th.. My sales rep was Raphael. He was awesome. Kind, friendly and very knowledgeable. He explained everything in detail. He is probably the best rep I ever dealt with. He is definitely an asset to Verizon wireless. I highly recommend him , you will not be disappointed. Verizon should make him a manager. I wish I could give 10 stars. 

Asten Morgan Jr 

on Google

4 months ago

Bryan was patient and pleasant to deal with. Also more knowledgeable than the Customer Service rep I spoke to on the phone that directed me here. It was my first time going there as I had questions about my phone and getting it serviced. I typically don't go to Verizon stores that aren't corporate owned but moving forward if I'm in the neighborhood I'd have no problem stopping in. 

Tolo Newyork 

on Google

4 months ago

“A place full of aimless and incompetent people. Even though there were no customers, we had to wait for an hour. Words are not enough to describe how unprofessional and incapable the employee named Mike or Michael was. Where did you find these employees???”