Verizon

Kali Cor 

on Google

4 weeks ago

I don't usually make time to write any reviews for business if in any circumstances happens to have a bad experience i would just stay away from that place.but this time, I feel like I have to ,because I was not only made feel unwelcome ,I was asked to leave and denied service. The reason ,asked an employee to honor their own return policy on my receipt clearly written the terms of the return policy within 30 days, and asked every question in the most polite respectful way. But oh dear I didn't expected There is one African ... read more

Lisa Glavish 

on Google

a month ago

We had an excellent experience buying new phones with the help of Andrew. He is the reason for five stars. I just returned the old phones and was “helped” by a person called Chris. Once he was done, he said you’re good to go. I asked for a receipt. He said it was emailed. I said I couldn’t leave without the email because each phone was worth $1100 trade in. He didn’t offer to show me anything on his end. Maybe he just doesn’t know how, but he was extremely unhelpful. The email appears, but only shows one phone. I tell this t... read more

Dewoni Brown 

on Google

a month ago

Visited the store to purchase a tablet and activate a spare phone previously purchased through Amazon. The process was quick and efficient, and I was in and out within minutes. The associates were helpful, professional, and friendly. I left with both a fully functioning phone and tablet. I will continue using this location for future purchases and services. (Thank you so much) 

Rhonda Hill 

on Google

a month ago

This company needs a full FCC and Federal Audit!!!! Years of Price Gouging and inconsistent Policies. With Zero Accountability!!! I’m so disgusted that I thought I could trust them again. I’m a disabled senior on a budget. I signed up during covid and was quoted a price monthly at 91.00$ that turned into 128.00$ and I had to constantly call billing and Customer Service is the WORST!!! Around and around for hours of your time. The phone they gave me was supposed to be a New I-phone 14 and turned out being a refurbished phone ... read more

D Hatfield 

on Google

a month ago

Needed help setting up my phone and was treated REALLY POORLY I was told it would cost me thirty bucks (in the representatives words)in a really rude way or I could just go to the App Store.There were four representatives sitting at the counter and when I asked for the name of the RUDE REPRESENTATIVE I was told that it was none of my business. I Would recommend NOT USING this location I went to the Smith Ridge location and was REALLY happy with all the help I was given.