Verizon

Joshua Jones 

on Google

a month ago

Horrible sales store. One of the worst in the country I've shopped at Verizon from Florida, California unqualified. Untrained, I with verizon for 6 years on a prepaid .I was a loyal customer, One visit to them an They scammed me out of an upgrade for a phone, promise me my bill wouldn't change. And now I'm with another service and the Samsung phone that they gave me. I threw it in the trash. One of the worst sales businesses I have ever visited in my life and I'm not from out here. I'm from the real city. 

Janna Renee 

on Google

a month ago

This is my first experience with this store, but have been a 20 year customer of Verizon. BOTH Brianna and Sebastian were amazingly helpful, polite, quick, efficient, and made my day! Keep up the good work team! 

Leslie 

on Google

2 months ago

I'm posting this review for my mother who is 69 and not very good with technology. Unfortunately she lost her phone while shopping and needed to get a new one so of course we go to the closest Verizon (12302 Montana), and I must warn you that is the worst location for customer service the young lady unfortunately I do not have her name but I will find out was extremely rude and unhelpful. She basically told my mother to go to the corporate office for help that is not customer service that is laziness to the fullest. With tha... read more

J M 

on Google

2 months ago

I should have trusted the reviews. When several people complain about the same behavior, there’s usually a reason. I visited this store today for a simple billing question—nothing complicated—and chose this location only because it was nearby. Unfortunately, I was treated rudely by a female employee and the manager. Apparently, customer service here is reserved exclusively for those making a purchase. The reviews weren’t exaggerating.