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7809 NE Vancouver Plaza Dr Ste 170, Vancouver, WA 98662, Vancouver, WA, 98662, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Ms. Karolyne demonstrated exceptional professionalism and customer service during my visit to the Verizon Vancouver Plaza location in Vancouver, WA. Her knowledge, patience, and commitment to resolving my issue were truly outstanding. She is an asset to your organization and deserves strong consideration for promotion. I would also like to recognize Mr. Nick for providing excellent support as well. Having both Karolyne and Nick on your team reflects extremely well on this store’s leadership and customer‑care standards.
Brianna was so incredibly helpful. She was an absolute professional, the whole team was very kind. Not only did she help me add a line and phone, but it was a very straightforward and stellar service.
If I could rate this store zero stars, I WOULD. I called to see if they had iPhones available in store. They said they did, but were “limited availability” but if I was willing to get an Apple Watch also, they could get me a phone. Happily, I was already looking to upgrade my watch so that wasn’t a problem. I drove to the store to get my phone. After 45 minutes of run around they present me with a new phone bill of 300 dollars a month with various “perks” and such. When I decline the extras they tell me that’s the only way t... read more
I have attempted services at this store multiple times and every time I do, they tell me to do it online. "I need a new phone" only to get the response of do it online. Whats the point of having 4 employees sit there and waste company time and money to just say, do it online. Close that store.
Zack helped me set up my new warranty replacement phone. He was awesome! Both knowledgeable and very friendly! Verizon should hire and keep people like Zack! He is an above and beyond kind of guy! The best!!
Verizon has a 3.2 star rating with 488 reviews.
Verizon is open now. It will close at 8:00 p.m.
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