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Verizon

3.7

About this business

Location details

6227 N Division St, Spokane, WA 99208, Spokane, WA, 99208, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
3.7767 reviews
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Jonathan T's profile image
Jonathan T 
3 weeks ago

I'll start by saying that I have been a Verizon customer for 25 consecutive years, and I carry 7 mobile phone lines on my personal account. I online ordered/added an 8th line for my son and went into this store to pick up his new phone. I intended on adding a 9th phone line to my account while I was in this store because I was interested in getting myself a Google Pixel 4 watch. When greeted at the entrance inside the store I informed the employee that I was there to pickup a new phone I had ordered/added to my account, and ... read more

Shannon Decoteau's profile image
Shannon Decoteau 
a month ago

****Update***** Well I went to sight and filled out the form and no surprise to me......I STILL HAVE NOT GOTTEN A RESPONSE ......I STILL HAVE A PHONE WITH SERVICE THAT DOES NOT WORK AND AS OF THE 3RD OF OCTOBER THE 30DAYS OF SERVICE I PREPAID TO HAVE WILL BE UP.....SO IF U COULD GIVE ZERO STARS I WOULD BECAUSE OWNER WAS QUICK TO RESPOND IN PUBLIC TO MY REVIEW BUT 5 DAYS LATER STILL HAS DONE NOTHING TO RESOLVE MY ISSUE OR CONTACT ME. Never been treated so horribly in my life. Called support on my phone they made me an apt at ... read more

Negin Bonakdar's profile image
Negin Bonakdar 
a month ago

I recently had an outstanding experience at Verizon, thanks to one of their associates, Sojiah. I walked in with a complicated issue regarding my family plan and billing, feeling pretty frustrated. This associate, however, turned the whole situation around. He was incredibly patient, taking the time to listen carefully to all my concerns. What impressed me most was his knowledge – he clearly understood the ins and outs of Verizon's plans and policies. He didn't just give me quick, generic answers; instead, they thoroughly ex... read more

Shannon Decoteau's profile image
Shannon Decoteau 
a month ago

Never been treated so horribly in my life. Called support on my phone they made me an apt at store i show up to store half hour before my apt time it is now 10 mins past my apt time when i checked in guy said 1 person ahead of me......since then 5 people have come in the store been helped and left but apparently because i have prepaid service i dont deserve to have my problem adressed. This is my first and last month doing business with verizon. Since i prepaid my service 2 weeks ago and it still is not working.....i will go... read more

Leo Majich's profile image
Leo Majich 
a month ago

While setting up my new phone I was astonished with the great customer service. Both workers, though overwhelmed, helped me trade in and set up my new iPhone in a short amount of time. I can confidently say that this was the best Verizon store experience of my life. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 767 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m.  

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