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Visit our store at Bay City for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
3505 Wilder Rd, Bay City, MI 48706, Bay City, MI, 48706, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 7:00 p.m. | |
Tue | 10:00 a.m. to 5:00 p.m. | |
Wed | 10:00 a.m. to 7:00 p.m. | |
Thu | 10:00 a.m. to 8:00 p.m. | |
Fri | 10:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 7:00 p.m. | |
Sun | 10:00 a.m. to 5:00 p.m. |
Sydney is the best! !! She was very knowledgeable and knew exactly how to fix and deal with the issues I had. She went above and beyond fixing my problems and answered every question I had. I'm definitely making her my go to at this Verizon store from now on. She is definitely a top rated salesperson and problem solver. Be sure to ask for her next time you visit the Wilder Rd. location…you won’t be disappointed.
I was treated very poorly by two snotty women when considering an upgrade. They kept repeating what I already knew and then argued with me about it. I’ve been a Verizon customer for well over 25 years and you’d that would get me some respect. Maybe it’s time to check out AT&T.
Alisha, a representative at this store, is a complete liar. She didn’t answer any of my questions honestly and ended up giving me the customer care number whom I called and got every question answered. Alisha called me a liar and whenever I proved her wrong she wanted to “agree to disagree”. 0 out of 10 customer service. Request a different representative if you every go here.
Matthew was really helpful with my in store purchase as well as transferring a line over to my account!
10/10 this store is clean,has a great layout and wonderful staff. Matt is the best at what he does! He's very knowledgeable and answered every question I had. I'm definitely making this my Verizon store from now on.
Verizon has a 3.6 star rating with 468 reviews.
Verizon is closed now. It will open at 10:00 a.m.
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