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Verizon
- Mobile Phones
- McAllen, TX
About this business
Location details
7700 N 10th St Suite A, McAllen, TX 78504, McAllen, TX, 78504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
The staff was friendly, professional and very knowledgeable. I went in to pick up my device, they gave me basic instructions, I asked a few questions and they really knew their stuff. I was out the door in 10 minutes.
The customer service was excellent
Super amables aun que tenían mucha gente por ser ( black friday) todo el dia siempre tuvieron una sonrisa y nos ayudaron con todas nuestras dudas, excelente equipo de trabajo, todos ayudaron.
I was working on transferring to a new phone and both phones locked up during the process. Both phones were stuck for 12+ hours so I drove to the Verizon store. They said it would be a $30 fee to help with transfers, despite the fact that the transfer failed and both phones were frozen, and also they could not see me because from 8-9am it was appointment only. My phone had been locked up, nowhere online said it was an appointment only timeframe. There were several employees standing around the store not assisting customers. ... read more
Too few employees for the amount of customers. Going in, no one will greet you. The two or three employees are all busy with multiple customers. I saw no Take-A-Number device so that I could get in line. There is no line! I think the best way to get help is to show up first thing in the morning when they open the doors. Looks like management/corporate is trying to run the place as cheaply as possible with as few employees as possible.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.8 star rating with 349 reviews.
When is Verizon open?
Verizon is closed now. It will open tomorrow at 10:00 a.m.
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