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Verizon

3.6

About this business

Location details

859 Broadway, New York, NY 10003, New York, NY, 10003, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.6289 reviews
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chelsea shore's profile image
chelsea shore 
on Google
5 days ago

The hot food section was tasty. 

Dominic Giello's profile image
Dominic Giello 
on Google
6 days ago

Disgustingly disrespectful staff, no help whatsoever. Completely unwilling to do their job to any degree. They should be ashamed. 

Jess's profile image
Jess 
on Google
2 weeks ago

I was trying to return a device and it was still within the 30 days. This employee opened up the calendar app and counted the number of days by hand, and told me I was past the 30 days. He didn't even check if my return was eligible in the system. He told me he couldn't help me with anything, nor did he even try. Very rude and dismissive. I later got help from a different employee, George, who helped me figure out ALL of my issues. George is the most friendly, competent, knowledgable, and thorough employee there. He will mak... read more

Johnny V's profile image
Johnny V 
on Google
2 weeks ago

Zero attempt to help out, the employees cannot wait to just get you out of their hair 

Hayden Jarvis's profile image
Hayden Jarvis 
on Google
3 weeks ago

Honestly, the worst customer service experience Ive ever had. Walked in to upgrade my phone prompted to check in. I check in. I proceed to wait an hour while they let 3 customers in ahead of me just for them to finally bring me forward to be helped. 5 minutes into the conversation they say they cant help me because I'm not an admin on the account (I am and have confirmed multiple times that I am) They proceed to tell me there is nothing they can do and I was prompted to leave. Verizon is a joke and I wish i had the name of t... read more

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.6 star rating with 289 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 11:00 a.m. 

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