Verizon's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Verizon

3.6

About this business

Visit our store at Victorville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

12133 Hesperia Rd, Victorville, CA 92395, Victorville, CA, 92395, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
3.6411 reviews
Select a rating
M3 Alex's profile image
M3 Alex 
on Google
a month ago

I have elderly parents who stopped in to help restart an iPhone because I was out of town. When they had left, the sales associate had changed their entire plan without consent or signature. My mother calls overseas, and they did not even bother to add an overseas calling plan. On top of that, they had added hot spot to every phone line, icloud, and other additions. I was so angry, because they took advantage of elderly people. When I asked my father, he did not even sign anything acknowledging these changes or was verbally ... read more

Nana's profile image
Nana 
on Google
a month ago

When AppleCare replaced my devices; they were unable to activate the SIM card because it’s a eSIM. They told me to call Verizon or take it to a store for activation if I had issues activating it via settings. My devices wouldn’t let me activate the eSIM myself so I brought it here to avoid waiting on hold forever. I was greeted by a very nice lady named Kassandra (sorry if I misspelled your name!) who happily helped me activate the devices. She was so quick and instantly knew how to fix my devices. She had me in and out in l... read more

The Ticket Dismisser's profile image
The Ticket Dismisser 
on Google
a month ago

I had an issue with 611 and Sam AbuKamleh and Christopher (Chris) handled my situation so well. Without them I do not know how I would have survived with my situation with Verizon 611. These employees are the best that Verizon has. Great personalities and they actually help you. 

Tim N's profile image
Tim N 
on Google
a month ago

I had initially moved to Verizon at this location. I have been here a few more times for varying reasons. They always seem nice when you go inside. But always seem to walk out with other feelings. When I traded in phones and extended my plan they made me go to FedEx to ship the phones back instead of taking the box and having FedEx pick them up. Last time I went in for help with my mom's phone. Gave the lady my acct info. I goofed and left my moms phone on the table right in front of them. 20 mins later I got back there real... read more

Audrina Hutchinson's profile image
Audrina Hutchinson 
on Google
a month ago

This Apple Valley Location is the only location I will go to. The people here are helpful and very kind. Sal has helped us multiple times and is very knowledgeable. 

View all google reviews

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.6 star rating with 411 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com