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Verizon
- Mobile Phones
- Victorville, CA
About this business
Location details
12133 Hesperia Rd, Victorville, CA 92395, Victorville, CA, 92395, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I am writing to leave a review about my experience with the representative Lamar at this location. I have never felt more misled or pressured by a sales representative. It was clear he was focused on making a sale rather than being honest and helpful. After purchasing three Apple products from this store (a phone, iPad, and watch), he earned his commission, but several things he told me turned out to be false. He promised to waive activation fees and gave inaccurate information about my bill, but those promises were not kept... read more
Being a Verizon customer for over 6 years this is the worst store anybody can go to had a chunky guy, bald one and short haired guy playing “no you help the customer” right in the front of me. If you are looking to start new service with Verizon or even looking for help avoid this place. Save yourself the time and energy go to a different store or online.
I don't know what to say whats more than worst. Last October 28, 2025, we decided to change provider or network. We in our family have 6 lines. The transaction goes well until the time the delivery of the phone. We are able to bring home 2 phones during that day and instructed the agent where to send the other 4 phones as we have exactly the address. After 5 days, 4 phones were delivered in our home address and not on the given address. I returned the 2 phones to the store that should be delivered to different address and on... read more
I waited over a month to write a review as I wanted to see how my bill would look after all the supposed adjustments, but yep, 1 star. I took my phones in for a simple drop off as I had already traded in my devices on the Verizon app. Both phone trade ins have not reflected on either of my accounts and now I’m being charged payments on both new devices as my accounts say “trade in required”. We were offered an upgrade in internet routers that were “of no additional cost” and we traded in both old routers promptly. Only to st... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.6 star rating with 424 reviews.
When is Verizon open?
Verizon is open now. It will close at 5:00 p.m.
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