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Verizon

3.6

About this business

Location details

1438 S Power Rd #102, Mesa, AZ 85206, Mesa, AZ, 85206, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.6613 reviews
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Chad Trent's profile image
Chad Trent 
a week ago

I’ve been a Verizon customer for 15 years, but my experience with the manager Ryan was horrid. I came in for a simple SIM card swap, and it turned into a 45-minute ordeal of incompetence and unprofessionalism. First off, the attitude. He was dismissive, checked his phone multiple times while I was speaking, and acted like my business was an inconvenience. But the real kicker? The man smells like he just rolled out of a bong hit. It wasn’t a subtle hint. it was a pungent, earthy musk that clung to the air around him. To make ... read more

Cole Crackel's profile image
Cole Crackel 
2 weeks ago

Horrible customer service! The guy helping us talked over my mother and my girlfriend, completely ridiculous given this associates only job is to service the customer that walks through that door! I won't spend another dime there! 

McKenzie Gillean's profile image
McKenzie Gillean 
2 weeks ago

Worst experience ever from a Verizon store. Was consistently referred to a 1800 support line was spoken over and told my problem was out of there hands. Never will I come to this store again! 

Mary Ann Sedlacek's profile image
Mary Ann Sedlacek 
2 weeks ago

Kelvin helped resolve an issue with my phone. She was so kind and patient. I so appreciate the time she took to get it resolved. One of the best customer service interactions I've ever had. Thanks so much. 

Rachelle Ramer's profile image
Rachelle Ramer 
3 weeks ago

Kelvin was an absolutely amazing help for my daughter and I. Kelvin spent so much time helping us get set up with a phone transfer and new phone plan and is knowledgeable, kind and patient. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.6 star rating with 613 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m. 

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