This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Verizon
- Mobile Phones
- New York, NY
About this business
Visit our store at New York for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
1293 Broadway, New York, NY 10001, New York, NY, 10001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Misinformation. Made me switch from another carrier and when I confirmed later with Verizon customer care they are saying all the information shared at this store was false
OMG, I have to say that Kim at this location was the absolute best, if not the GOAT!!! She is definitely what customer service should be!!!! In short, my dad has dementia and lost his phone, can't remember things he needs to get a new one and to set up the new one, so on and so on. I'm telling everyone that Kim went way beyond and really out of her way to help my dad get his phone situation straightened out. She was outstanding with her assistance and i would recommend this location to anyone, just because of her !!!. This i... read more
Bridget and Toya were very helpful and made me feel better about switching to Verizon
After my phone was updated in April my contacts got messed up. After doing long live chats with Verizon and Samsung and going to 3 Verizon stores and getting no help from anybody, I went to the store in Herald Square and got help from Alan (not sure how he spells it). In less than 2 minutes he figured out the problem! I am so grateful and appreciative for his help!!
They care about customers. Long story short, we encountered a Verizon internal activation issue when opening my new line; it was 6:55pm and they are supposed to close at 7pm. Jason ( the store manager), Paul (the representative), Sam (assistant) and Mo (security guard) all stayed with me until it was resolved and it was 7:30pm already. I appreciate their kindness, time and effort to have helped me in that situation, esp. in NYC. Thanks guys.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.7 star rating with 358 reviews.
When is Verizon open?
Verizon is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com