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Verizon

3.6

About this business

Location details

11868 W 95th St, Overland Park, KS 66214, Overland Park, KS, 66214, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.6337 reviews
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Aaron Lafferty's profile image
Aaron Lafferty 
3 weeks ago

Verizon is a joke. We went to return a phone into this store and we were very clear with them that we had already moved the phone number off the returned phone to a different phone. The gal went into the back and came out with the return paperwork. They disconnected my wife's phone number off her working phone and we have been working to try and get it back for 5 hours. This is only one of 5 issues we have had with Verizon. Their customer service is horrific. I would never recommend them to anyone. Go to T-Mobile as their se... read more

Patrick's Painting's profile image
Patrick's Painting 
a month ago

Dom helped me setup a wifi portable hotspot router for my business. Great job explaining how to setup the router and effortless to add to my account. Highly recommend! 

Dianne Kester's profile image
Dianne Kester 
a month ago
codenamev84's profile image
codenamev84 
a month ago

In a massive retail ecosystem like Verizon’s, consistency is everything. People often underestimate the staggering amount of capital, time, and strategic effort required to train a workforce to provide a uniform, high-quality experience across thousands of locations. That investment is the foundation of brand loyalty and consumer trust, and this store is a masterclass in that execution. Maria helped me during my visit, and she was the perfect example of why corporate training matters. She wasn't just following a script; she ... read more

Mohammed Belhadj Larbi's profile image
Mohammed Belhadj Larbi 
a month ago

We saw Allie the short hair lady. She was so shady and our gut feeling was right. on top of the new iPhones we were there for, she said we can get an iPad for free with a purchase of 10$ a month plan. But she didn’t mention the astronomical upfront charges that showed in the next bill, and the monthly plan turned out to be $25 a month not $10 as she mentioned. I definitely wouldn’t get the iPad had I known all this, typical bait and switch m. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.6 star rating with 337 reviews. 

When is Verizon open?

Verizon is open now. It will close at 9:00 p.m. 

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