Verizon

Cisco G 

on Google

a week ago

Got here at 6 store closes at 7 employees were not busy towards this last hour had me sitting for 30 minutes just to come tell me they are closing soon and cannot help me upgrade. Almost like they were just wanting to leave already and not help. After I walked out surely the employee that seemed like she didn’t want to help walked out the store right behind me. I’ve been a Verizon customer for almost 17 years and this store let me down. I still have faith in the service though just not this store. 

Cilla Hernandez 

on Google

2 weeks ago

If I could leave negative stars I would. Customer service is terrible. 

Dom McCloggan 

on Google

2 weeks ago

Yesterday afternoon around 3:30( Jul 17th, 2025), I began having signal strength issues with my s22 Ultra(pristine condition). I spent 3 hours on the phone with a technical support agent, so they can trouble shoot my SIM card, reset mobile network settings, delete my eSim, activated a new eSim, etc they've tried numerous steps. So I was then advised by the tech support agent to go to my newest Verizon store and request a new Sim card. I got out of the car at 6:59pm(genuinely I was under impression the store closed at 8), and... read more

Douglasville Railfan 

on Google

a month ago

Dont do business at this store, i was lied to and now im being charged because so.eone here didnt do right. I turned my home internet box here when i cancelled the plan, the gentlemen i talked to said it would be fine and he would handle it. 2 months later goes by and i get a huge bill. Customer service is cluless, and becuase of the gentlemens laziness (im assuming) im on the hook for 300 dollars for a box that i physically dont have and gave to this store. Dont waste your time here, if you do document everything.