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20 Crescent Dr Ste 5-D, Pleasant Hill, CA 94523, Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Warning warning. Stay away. Worst customer service. They don’t explain details or maybe don’t know. And $40 fee to get a new phone….to say you are going to stay with them. Wow. What a racket.
Staff Went Above & Beyond To File My Lost Phone Claim I Literally Had Every Associate In The Store Around Me Helping Me Find A Solution To Figure Out My Pin So I Could File My Claim You Guy's ROCK!!!! Thank You All So Much! 10 Out Of 10 In Every Category I Highly Recommend Anyone Having Any Type Of Issues With Their Phones To Go Here! You Won't Regreat It
Fast service. Great customer service. From the moment I walked in Daniel was the best customer service I’ve had here .
Really pour customer service. I was advised that I would helped next as I next in the queue. I spoke with two service representatives and both said that they would come see me next. One went to the back of the store and never came back. The other went to the back of the store, came back to the store in street clothes and left the store, but didn’t check in with me or tell me his shift was over.
Mazon did a great Job, Thank you!!!
Verizon has a 3.4 star rating with 291 reviews.
Verizon is closed now. It will open tomorrow at 10:00 a.m.
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