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Verizon
- Mobile Phones
- Eugene, OR
About this business
Location details
485 Coburg Rd Suite A, Eugene, OR 97401, Eugene, OR, 97401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Aspen was SO fantastic! I had been having incredibly frustrating experiences trying to solve account issues via numerous phone calls and chats with the main Verizon customer service lines. Aspen was so helpful and patient and literally spent hours of his time getting things figured out and remedied. He went to a lot of effort to give me a good customer experience and I really really appreciate it!!! HUGE THANKS!!!!!
I would like to personally thank Aspen for all of his hard work and efforts in getting my family of 4 new phones and the switching of one of the plans. He went above and beyond including reaching out to me on his day off to update me on the phones. When in the store and working with him personally he took his time in finding the best deal for us and explained everything all along the way. He made our experience a great one!!!
Left in Tears – This Store Does Not Care About Customers I made it explicitly clear from the beginning of my appointment: I was happy to pay full price for the new iPhone. I simply wanted the phone—nothing more. For over an hour, the sales rep ignored that and pushed every upsell imaginable: switching my legacy plan, changing my entire family’s plan, adding insurance, starting home internet, and even opening a new phone line for the phone I was not trading in. The phone I wanted was literally sitting on the desk in front of ... read more
Spent 2 hours on computer trying to authorize a change. Have been at the Verizon store on coburg road for 45 min. Waiting for 5 minutes of help. 2 guys standing around looking at their tablets. So this is the first ring of hell - visiting a. Verizon store
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.3 star rating with 528 reviews.
When is Verizon open?
Verizon is open now. It will close at 8:00 p.m.
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