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Verizon
- Mobile Phones
- Eugene, OR
About this business
Visit our store at Eugene for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
485 Coburg Rd Suite A, Eugene, OR 97401, Eugene, OR, 97401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
This store is absolutely the worst Verizon store I have EVER been to. It's near my house, so I've (sadly) tried several times. This is not a one off. The staff are very reluctant to offer any help and it's work to pry them away from their coffee klatch. They are never able to provide any assistance but when I go to a different store, they are able to resolve it easily and promptly. I do not know what the exact problem is, but it seems to rely squarely on the staff at this store. They must keep hiring their slightly dim frien... read more
The staff are nice, but there is always a ridiculous wait time.
Long wait... they were telling everyone different wait times. They told me 1-3 hours and another person 2 hours just to get a SIM Card and it was a person with no internet. They told us to order online and it would be faster “15 minutes”. When we did that they told us they didn’t have the phones. I ended up going to a different Verizon store. the one on west 11th is better. Avoid. Their online support isn’t much better sadly because them and AT&T have a duopoly on the cell phone industry
DO NOT BUY A PHONE AT THIS LOCATION!!! I originally reviewed this store positively, 2 years ago. I commended them on their customer service. Then came the end of 2024 and I needed a new phone. I originally went to Best Buy to buy a cheap unlocked phone. However this time the phone wouldn't connect to the network so I had to return it. I then thought it would be easier to just go to Verizon and get the cheapest phone they had. HUGE MISTAKE. I was greeted at the door by a young man. I asked him what the cheapest phone they had... read more
Had an amazing experience adding a new line onto my plan. Trey was friendly, informative and gave excellent service. 10 out of 10 and WILL be coming back.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.3 star rating with 521 reviews.
When is Verizon open?
Verizon is open now. It will close at 6:00 p.m.
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