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Verizon

3.7

About this business

Visit our store at Gastonia for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

3090 E Franklin Blvd, Gastonia, NC 28056, Gastonia, NC, 28056, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.7563 reviews
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Lana Stewart's profile image
Lana Stewart 
on Google
6 days ago

Vance and the manager at the Franklin Gastonia store went above and BEYOND customer service today! They have gained 3 Verizon customers for life! We just moved back here from Florida and needed new local phone numbers with service. Not only did they provide us with service and numbers we got a great deal on new phones as well. We are tickled pink to be back home in the Carolinas and after receiving service like this we are 100% certain moving back here was the best decision ever!!! (And I can say tickled pink again ) service... read more

Adrian Hildebran's profile image
Adrian Hildebran 
on Google
6 days ago
Jeff Goyette's profile image
Jeff Goyette 
on Google
a week ago

I went to drop my phone off from an online trade in, and the store here created a new trade instead. I've had to call and chat with support 3 times, and I'll have to call again once the trade times out and messes my bill up. 

Pamela Hayes's profile image
Pamela Hayes 
on Google
a month ago

Recently my Samsung Galaxy S24 Ultra Android went on the blink, I feared it would require a factory reset so I made an appointment at the Gastonia Verizon store. I lucked up being greeted by Nick Penley, Specialist - who listened to what happened and said that it may not require a factory reset. He asked numerous questions and spent about an hour making adjustments to return my phone back to being fully operational - without a reset! Thank Relieved, I requested his business card so I could refer others to his excellent techn... read more

Kim L's profile image
Kim L 
on Google
a month ago

Waste of time 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 563 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

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