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Verizon

3.4

About this business

Location details

3349 Monroe Ave, Rochester, NY 14618, Rochester, NY, 14618, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.439 reviews
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Donna Silverman's profile image
Donna Silverman 
a week ago

The #1 Verizon store is at Pittsford Plaza & see Jonathan or Vince or any staff member for the best service & money-saving deals!! I suggest FIBER OPTICS setup from this store to save tons of money!! 

Tacy Mattice's profile image
Tacy Mattice 
3 weeks ago
Charmaine Brooks's profile image
Charmaine Brooks 
2 months ago

No longer a corporate store The sales associate messed up my order and tried to gaslight me into saying it was my mistake. To charge me a $70 restocking fee for a phone I had not left the premises with. At this point if you live in Rochester, I suggest leaving Verizon. The corporate locations are just as bad as the authorized retailers. 

Michael Jefferson's profile image
Michael Jefferson 
3 months ago

Rude staff, definitely go to one of the other locations in Rochester 

Flipflop H's profile image
Flipflop H 
3 months ago

Wow! Where do I begin! This company is the worst ever. Salespeople are slippery. They'll tell you one thing and do another!! Customer service is horrendous!!! Never ever go back. Looking to leave and go somewhere else!! 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.4 star rating with 39 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 10:00 a.m. 

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