Verizon

Ciara Kaull 

on Google

a week ago

We just had the worst experience we've ever had in a Verizon store at the store here. The lady we dealt with had long hair, and she did not seem to know what phone she had in stock. She seemed to lack the knowledge to look at the upgrades we had available on our account. When we finally decide on getting a phone there, she didn't even have the one she promised in stock. Then when I suggested we would wait and go somewhere else she got very rude with us and dismissed us instantly. We have had much better experiences at the Ve... read more

Tony Toscano 

on Google

2 weeks ago

They lie about their prices when you get the service. GET READY FOR DOUBLE WHAT YOU WERE PROMISED. I’ve been trying to fix it for the past 8 months with no success. They all wash their hands and send you to another store 

Alex McNeel 

on Google

2 months ago

Whatever deal they make you, GET IT IN WRITING. I switched from AT&T and was promised many things, half of which ended up not being *exactly* true. Now I’m out almost $600 because they were supposed to pay off a phone I had from AT&T and didn’t, and I didn’t get the rebate card until nearly 2 months after the payment for that phone was due. The rebate card isn’t even usable! I’m having to call the rebate department to hopefully get a physical card sent to me because there’s no way to use the digital card. Really unhappy with... read more

Jlmclean 

on Google

2 months ago

Representative went to help other people while leaving me on his phone with other Verizon representative on the line and not even telling me what he was doing. Obviously did not want to help. Call ended and I just left because he obviously didn’t gaf.