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Verizon
- Mobile Phones
- Albany, NY
About this business
Visit our store at Albany for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
1 Crossgates Mall Rd Unit C208, Albany, NY 12203, Albany, NY, 12203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Went to pick up phone. The self serve lockers don't work. Asked how did they put phone inside...couldn't answer. No manual over ride. Staff calling some number to try and fix. After multiple tries the girl walks pit with my phone. She forgot it was in back because the lockers don't work. No thank you No apology nothing.
Obviously if you work at Verizon you’re the type of guy who’s okay with selling someone an 80 dollar phone case. In other words, you’re scum of the earth.
The worst customer service ever. The guy offered me no help nor any solution to my phone issues. So I canceled my service with Verizon after 8 years. They dont appreciate their long time customers.
Thank you Kwame
These guys are Pros! Tom the manager was calm cool and collected! I wasn't happy I left my phone in a Uber. Argh I run a large Tech Co and customer service has to be first, period! You just have to be patient!! Get that!! I worked on my Laptop while they hooked me up. Took awhile, but I had no phone, no way to communicate with my kiddos. 10 stars! Everyone that helped me was trained and a PRO
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.2 star rating with 211 reviews.
When is Verizon open?
Verizon is closed now. It will open tomorrow at 10:00 a.m.
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