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Verizon

3.3

About this business

Location details

4801 Valley View Blvd NW A, Roanoke, VA 24012, Roanoke, VA, 24012, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
WedClosed
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.3546 reviews
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Naomi Wright's profile image
Naomi Wright 
a week ago

I went to this Verizon today around 10:30am and was told that I could not replace my husband’s phone because I wasn’t a “person of contact” on the account. The man who told me this acted like I was trying to do something sneaky and acted like I was bothering him by just being there even though I was the only customer in the store. I was told my husband had to be there in person for them to do anything. I went to a different Verizon store (the one in daleville) the same day a few hours later with my husband and was told that ... read more

ryan coleman's profile image
ryan coleman 
a month ago

Great customer service at this location. Very knowledgeable of all the products and plans, went on a weekday morning and there was no wait, walked right in. 

John Mason's profile image
John Mason 
2 months ago

Awsome service 

Debbie Grant's profile image
Debbie Grant 
2 months ago

Had to activate a replacement iPad & Corey was outstanding. Wait time minimal. Thanks guys! 

Caroline Stainback's profile image
Caroline Stainback 
2 months ago

Jason, the representative who assisted my husband and me, is a great combination of product/company knowledge and listening to what a customer wants/needs/can afford to spend. He worked with my suddenly dying (unchargeable) phone during a slowly unfolding family health emergency. I NEEDED MY PHONE! I knew what I wanted to spend. Jason listened and kindly told me , "No longer possible.". I told him the basics that I HAVE to have to look after my family and the extras that I do not want to deal with or pay for . Another person... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.3 star rating with 546 reviews. 

When is Verizon open?

Verizon is open now. It will close at 6:00 p.m. 

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