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Verizon

3.3

About this business

Location details

4801 Valley View Blvd NW A, Roanoke, VA 24012, Roanoke, VA, 24012, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
WedClosed
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.3550 reviews
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Jameka Drummond's profile image
Jameka Drummond 
3 weeks ago

The worker named Corey, the bigger black man came and interrupted me and my mother talking to another representative and told us because it was one more minute in the store we had to leave. He forced us out the store although we were already getting service. He had a snippy attitude and was acting sassy and misogynistic. Do not come to this verizon if you can. 

Leah Mason's profile image
Leah Mason 
a month ago

Came in to pick up a new phone that was purchased online. What should have been a seamless experience left me disappointed and upset. When I asked for help switching over to my new phone so I could turn in my old phone, the staff said I would have to pay a $30 fee to receive help. The staff was extremely rude and unhelpful. They laughed at me when asking questions about the new phone. Sadly this location is the only location around. No wonder all of the other reviews are 1 star… 

David Sheppard's profile image
David Sheppard 
a month ago
Kevin Caron's profile image
Kevin Caron 
a month ago

Great store and the staff know their stuff! 

Naomi Wright's profile image
Naomi Wright 
a month ago

I went to this Verizon today around 10:30am and was told that I could not replace my husband’s phone because I wasn’t a “person of contact” on the account. The man who told me this acted like I was trying to do something sneaky and acted like I was bothering him by just being there even though I was the only customer in the store. I was told my husband had to be there in person for them to do anything. I went to a different Verizon store (the one in daleville) the same day a few hours later with my husband and was told that ... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.3 star rating with 550 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

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