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Verizon

3.6

About this business

Location details

2915 Crain Hwy, Waldorf, MD 20601, Waldorf, MD, 20601, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.6361 reviews
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Nicole Pugh's profile image
Nicole Pugh 
2 weeks ago

Amazing customer service!!! Ms. Nyla & Mr. Chris was a dynamic duo they got my husband approved with ease. Went above & beyond to help. Thank you guys for everything! 

lawrence ford's profile image
lawrence ford 
3 weeks ago

Ms Lex is above and beyound the csll of duty. Awesome Awesome Awesome. 

Mila Ayanna's profile image
Mila Ayanna 
a month ago

Josh, Prince and Ajeh were wonderful and extremely helpful and patient. I got a new phone and in record time!! Thank you 

Michael Howard's profile image
Michael Howard 
a month ago

had a very frustrating experience with the Verizon Wireless store on Crane Highway in Waldorf, MD. My grandmother, who is an authorized user on my account, went into the store around 1:20 PM to get help with her phone. The employee assisting her (Brian) was dismissive and unprofessional. He told her that the account didn’t exist and that the phone number she provided was invalid—without making a reasonable effort to actually look into the issue. She left upset and without help. When she contacted me, I was able to locate the... read more

Aaliyah Bradford's profile image
Aaliyah Bradford 
a month ago

Now my favorite Verizon location. Nichelle And her staff are supportive and efficient! Ask for Keenan, he is their star player! Beautiful charisma and even better work ethic. I went in today because I woke up to my brand new iPhone 17 just not cutting on all of a sudden, so I spent the remainder of my entire day with no phone as you can imagine caused a domino effect of inconveniences. The customer service line initially had me absolutely livid Telling me that I would have to wait a full 24 hours for this issue to be resolve... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.6 star rating with 361 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 9:00 a.m. 

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