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Verizon
- Mobile Phones
- Wilmington, DE
About this business
Location details
4407 Concord Pike Bldg 2, Wilmington, DE 19803, Wilmington, DE, 19803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
The guy name is. Jared(. Sales man) very worst. No. Respect. Customer . I visit 4 times to the store. He give me very. Hard time . I waste my. Time for nothing. He lie with me . Never say sorry. I. Request to owner please move him from this location . I have very bad experience. About Jared . He. Screw my. Identity . I never trust him. He. Use false. Info. Manager lady also with. Jared side.
I had an issue with an online order and Alex was so great. I really appreciated his effort to get everything corrected for me, he was a big help and I very much appreciated it
Verizon is the WORST. I spent 3 hours in the store trying to fix my phone after the nation wide outage. In addition, I brought 3 old phones to attempt to make calls/texts since I could not get into my brand new phone. I had to call out of work. After spending half of my day at Verizon, the situation was still not resolved. Since I have been with Verizon I have had two SOS situations. The first instance, my brother and his wife were having a baby, in which I could not be contacted nor contact my family. I am HIGHLY dissatisfi... read more
I requested an appointment and picked the category Troubleshoot and wrote in the Notes area the reason for my appointment. As soon as I walked in I was asked what I was there for so I said I have an appointment at 6:00 and was already checked in. This kid then proceeds to tell me "they don't troubleshoot there". I asked them why I was able to pick that option and schedule an appointment then & he said that's because they only troubleshoot network issues. I asked where it specifies that and he said it doesn't. I asked why no ... read more
My recent experience at the Verizon store was horrible. The employee working at the front was extremely rude and gave customers an attitude. I witnessed her speaking to customers disrespectfully, snapping her fingers, and moving her neck in an aggressive manner while telling someone she also wanted a refund because her phone wasn’t working. She then went inside and proceeded to talk negatively about the customers who were outside. Overall, the behavior was very unprofessional and unacceptable.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.3 star rating with 302 reviews.
When is Verizon open?
Verizon is closed now. It will open at 9:00 a.m.
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