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Verizon
- Mobile Phones
- Wilmington, DE
About this business
Visit our store at Wilmington for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
4407 Concord Pike Bldg 2, Wilmington, DE 19803, Wilmington, DE, 19803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Amazing customer services and very attentive and knowledgeable staff. It’s important especially when it’s a long process to get new phones :)
Went in last night to try to upgrade my phone. They close at 7pm, and I got there at 530 and checked in. After waiting 40 mins for my turn, the girl who came to help me seemed annoyed, and ready to go home. She was extremely rude. Wouldn't answer any of my questions, and talked to me like I was an idiot. When I said I just wanted a new phone she said it would take too long, and that I should just go online. I said forget it and walked out. I've been a customer at this location for years, since it opened. I've never experienc... read more
Verizon is still the most expensive, not the best service, and the customer service sucks now. They promised me an additional Loyalty discount of at least $10 and that I'd get an email confirming that amount in 3-5 biz days. That was 2 months ago and never received an email. When I called today and spoke with Manager they said it may take up to another 1-2 business cycles for that discount to go into affect. I asked to be transferred to cancelation department where Darrick said the previous people I spoke with were all givin... read more
I picked up a piece of equipment after updating my plan. They were the closest store to my home with the item.
Went there to get my trade in issue resolved. They never resolved the issue andI have to keep revisiting them.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.3 star rating with 267 reviews.
When is Verizon open?
Verizon is closed now. It will open at 9:00 a.m.
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