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Verizon

3.9

About this business

Location details

13869 W Bell Rd #101, Surprise, AZ 85374, Surprise, AZ, 85374, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.9719 reviews
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Rhonda wentz's profile image
Rhonda wentz 
2 weeks ago

People there are rude 

Joanna Cosio's profile image
Joanna Cosio 
2 weeks ago

I had a very disappointing experience with Bea at Verizon Wireless. Her customer service was rude, unprofessional, and she did not seem willing to help. When we asked for assistance, her response was dismissive. Instead of helping us, she simply said we needed phone cases and pointed to where they were rather than assisting or explaining properly. We had also come in because we were having other issues with our phones and were planning to buy a new phone as well. Unfortunately, due to the way we were treated, we decided to w... read more

Sharon St John's profile image
Sharon St John 
3 weeks ago
Angela Taylor's profile image
Angela Taylor 
a month ago

Making an appointment is the way to go. But staff was helpfully, friendly and patient. 

Sam Slaiwa's profile image
Sam Slaiwa 
2 months ago

There was some issue in my account and the customer service already fix it after three week they disconnect our service for all my phones when I walk to the store, there was some worker standing right there she’s not even walk to me and she was talking to me disrespect way after I told her why I have to get disconnected can you help me with that? And she say I can’t do anything if you wanna talk to them the phone right there you can go talk to them. She was very very rude. I told her thank you ma’am I don’t wanna talk to you... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.9 star rating with 719 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 9:00 a.m. 

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