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10227 Patriot Hwy, Fredericksburg, VA 22407, Fredericksburg, VA, 22407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Quick great customer service
This is a cellphone/wireless store only. You cannot return Verizon Fios equipment here. Go to the UPS Store 1.5 miles away for that.
Customer service rep Rue is outstanding and deserves a manager position one day in her travels. I purchased an Iphone 16 and called the toll free number for setup and the customer service rep spent a couple of hours with me on the phone and could not activate the phone due to SIM card issue. Everything else was done up til that point. And then called the day after and got another rep and he followed same steps using my Android phone with camera to show me the steps, I was then instructed to send the phone back for a replacem... read more
i went into the verizon store on patriot highway to see about getting a phone and new service. the minute i walked in Andrew welcomed me in and asked how he could help i explained i needed service and a phone we ran my credit, and it said there was a hold on it. I owed money. I felt so defeated so Andrew called the number we got a representative on the phone, which told me I owed zero balance and they unlocked it at that point I was able to get the service and the new phone that I wanted. Andrew was so amazing he worked so h... read more
Verizon has a 3.8 star rating with 305 reviews.
Verizon is open now. It will close at 8:00 p.m.
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