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Verizon

3.7

About this business

Visit our store at Jackson for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

1137 Boardman Rd, Jackson, MI 49202, Jackson, MI, 49202, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.7301 reviews
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Sarah L's profile image
Sarah L 
on Google
6 days ago

Unprofessional and uncomfortable. Noticed we were being charged for several devices with out of state numbers we never added to our plan. Contacted Verizon and the guy told us he had no idea how we got charged for all of these extra devices no refund just told us he took them off no explanation at all did not know any answers to any of our questions. Went there with my husband and he got a new iPad and Apple Watch and the employee who helped him her name is Zoe she gave him her personal phone number and told him to text her ... read more

Angela Mason's profile image
Angela Mason 
on Google
a week ago

I went into the Verizon store to pay on my phone bill and they did something to my account and Verizon app which I can no longer access my account through my Verizon app, they created a profile on their computer system made up an address instead of asking me for my address, they had my account pulled up on their computer and still sent a link for access to my account via my phone and did that several times mind you and I don't know exactly what they did but Lord knows I no longer have access to my account via my phone and V... read more

A T's profile image
A T 
on Google
a week ago

I have never had so many problems with verizon before. First, they wanted to charge $30 to transfer my info from one phone to the next, which new policies whatever. It took me three days to transfer it all. I return my old phone two weeks later and they still tried charging me $400 for it because “they forgot to take it off the bill” WHAT??? will not be returning to this store. 

Tina Clay's profile image
Tina Clay 
on Google
a week ago
Lloyd Jeremy Chilcutt's profile image
Lloyd Jeremy Chilcutt 
on Google
a month ago

Logan was great, patient and accommodating. Got me in and out of there with everything I needed and saved me in the long run! 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 301 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

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