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Verizon

4.6

About this business

Location details

1930 N Coit Rd # 121, Richardson, TX 75080, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.6144 reviews
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Denis Paunovic's profile image
Denis Paunovic 
2 weeks ago

Daniel at the store provided outstanding service. After spending over five hours with Verizon customer support without a resolution, Daniel was able to quickly and efficiently resolve my issues. He was courteous, professional, and extremely understanding throughout the process. I am very pleased with the level of service I received and will gladly return to this store in the future. 

Cae's profile image
Cae 
3 weeks ago

Edgar was awesome and helped me right away. Thank you so much! 

Rajarshi Boggarapu's profile image
Rajarshi Boggarapu 
3 weeks ago

I honestly didn't think people like this still existed. I placed an order online, and to put it lightly, the digital team turned my account into a technical jigsaw puzzle with missing pieces. I walked into this store defeated, but Evan Gonzalez and his team didn't just "help"—they went to war for me. Evan led a squad of four people who huddled together, working as a unit to fix a mistake that wasn't even theirs. They spent three hours on the phone with their own tech support, refusing to give up even as the clock ticked towa... read more

Alfonso Flores's profile image
Alfonso Flores 
3 weeks ago

⭐ LEGENDARY REVIEW FOR AHURA & DANIEL AT VERIZON ⭐ If Verizon ever wondered what perfect customer service looks like, they can stop searching — it’s Ahura and Daniel. These two didn’t just help us. They reset the standard for what a wireless experience should feel like. AHURA A master of calm, clarity, and competence. No pressure. No sales games. No “let me check with my manager” theatrics. Just pure, respectful, human‑first service. Ahura made us feel like our needs actually mattered — and that alone puts him in the top 1% ... read more

Nisha F.'s profile image
Nisha F. 
3 weeks ago

Ahura and Daniel were the best Verizon employees I’ve ever met. Their low‑pressure, genuinely helpful approach made the whole experience easy and stress‑free. They were patient, kind, and truly focused on what we needed. Outstanding service. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 4.6 star rating with 144 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 10:00 a.m. 

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