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Visit our store at Richardson for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
1930 N Coit Rd # 121, Richardson, TX 75080, Richardson, TX, 75080, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 7:00 p.m. | |
Tue | 10:00 a.m. to 5:00 p.m. | |
Wed | 10:00 a.m. to 7:00 p.m. | |
Thu | 10:00 a.m. to 8:00 p.m. | |
Fri | 10:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 8:00 p.m. | |
Sun | 11:00 a.m. to 6:00 p.m. |
Not a great experience. Not friendly service. First thing when I walked in to trade in a phone for my dad, the guy automatically wanted to upgrade my plan and add insurance. Not even a “hi how are you?”. He told me he could set up the phone transfer, but failed to tell me that it’s $30 until I saw the receipt. Went to turn in the old phone after I did the transfer myself and the lady was just not friendly or helpful. Try correcting your tones and work on your sales and customer service skills.
The staff here is incredible! I have had a very trying issue for months with past online orders. These guys were so kind and helpful and always gave me the greatest advice. It is a very cheerful store with the most honest friendly people you could hope for.
I worked with Brandy and she was amazing. We got Verizon’s home internet but not the cell service. So the app kept wanting me to use two factor authentication using the router’s phone number. (Basically impossible). Brandy worked with me to get the internet up and running without the app through remote activation and was 10/10. My mom had gone to a different store and was out of luck with their team. Highly recommend going to this location for their above and beyond team members who will make sure you’re taken care of.
Brandy was AMAZING! Super knowledgeable and kind.
We had excellent customer service at this store! After getting horrible service at the one near where we live we drove 20 mins to this location and it was worth the drive! They were so patient and went through all our options very throughly!
Verizon has a 4.6 star rating with 133 reviews.
Verizon is open now. It will close at 8:00 p.m.
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