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Verizon

3.2

About this business

Location details

10203 W Grand Pkwy S Suite 105, Richmond, TX 77407, Richmond, TX, 77407, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.2125 reviews
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Fabby's profile image
Fabby 
on Google
4 days ago

What a disappointment with this store. I walked right at 7 pm. Waited for at least 5 minutes before getting acknowledged. The manager asked if I had a question so I proceeded to tell him that I was there to return a modem and canceled the service as it was something temporary for me. He asked where I got it from. I said from here. He looked at his watch and said “it would be an hour before we can help you”, he then retreated to the back of the store. At 7:40 another employee tried to helped and he ended up saying that he cou... read more

Shwan Abdulmajid's profile image
Shwan Abdulmajid 
on Google
2 weeks ago

This store used to be great with helping customers. However, upon walking in today, the staff was extremely lazy and disrespectful. We asked to help activate the phone and we were told they can't help. Edwin dialed customer support line and said they can help you, the wait on the call was over an hour. I let him know the store was always able to activate phones, he went to "speak to the manager" and came back said he can't do it. I asked for the manager, a lady name Angie came and told me she can't help, I need to call custo... read more

Omer S.'s profile image
Omer S. 
on Google
a month ago

Marco was great help! Had a good experience at this location 

John Occhiogrosso's profile image
John Occhiogrosso 
on Google
a month ago

This store I had a tremendous and satisfying experience and support with Ms Christine Perdomo she is wonderful with a excellent personality with expertise and patience in which she had demonstrated with passion in assisting her customers I strongly recommend that you see Christine for all your needs to be a satisfied customer like myself. Especially non technical individual like myself . Every Verizon store that I have been too over the course of 20 years Christine was the very best in her profession with a tremendous profes... read more

Tanya Thomas's profile image
Tanya Thomas 
on Google
a month ago

Don’t bother going to a “corporate” store if you need corporate help. No accountability for deceptive sales practices. Placing all blame on another corporate store. I don’t care. You’re a corporate store, or so they say. 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.2 star rating with 125 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

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