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Verizon

3.9

About this business

Location details

1000 Kamehameha Hwy Suite 225, Pearl City, HI 96782, Pearl City, HI, 96782, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.9152 reviews
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G Rose's profile image
G Rose 
2 months ago

The Verizon Agent in chat is refusing to help me with my internet issue after they told me my Internet Service was hacked. Verizon told me I was a victim of unauthorized MAC Bridging and IP Address Hijacking. All of my search results are coming back to the hackers location at El Prado Estates RV Park in Yuma, AZ. Verizon will not cooperate with Law Enforcement to stop the person hacking Verizon customers. 

A W's profile image
A W 
3 months ago

We experienced wonderful customer service at the Pearl City/Pearl Highlands Center and would like to specifically thank Regina, Michael "Bazz", and Joel for their professionalism, courtesy, graciousness, and expertise. When we were having difficulty getting desired results from Verizon's call center, Regina and Bazz were instrumental in helping us fix the issues were facing. We had a somewhat involved trade-in of multiple phones & changes to our mobile plans - Bazz & Joel expedited the process & demonstrated great knowledge ... read more

Harvey Ouchi's profile image
Harvey Ouchi 
9 months ago

I went to the Pearl Highlands Store and they tried to sell me a new plan. They said I was eligible for a new phone. When I looked at the proposal, my monthly bill would have been double the amount. They were pushing me to a new plan. I later called customer service and they said that’s bullshit. You can keep your plan, get credit for my new phones and my monthly bill would be only slightly higher. 

Justin Ing's profile image
Justin Ing 
a year ago

They got my account closed, went to them for help with something and it ended up getting my account closed. Customer service won't answer my calls or emails. Lost the only number I ever had. 

Hydro Tsunami's profile image
Hydro Tsunami 
a year ago

use a real fing number wasting my time and losing sales over your dumb automated 1-800 number ill buy elsewhere thanks 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.9 star rating with 152 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 9:00 a.m. 

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