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Verizon

3.6

About this business

Visit our store at Springfield for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

1764 N Bechtle Ave, Springfield, OH 45504, Springfield, OH, 45504, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.6309 reviews
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Mel Lickliter's profile image
Mel Lickliter 
on Google
2 weeks ago

This is the best Verizon store in Springfield. Friendly service and clean store. I just want to recognize an employee Brian.He was very helpful and patient I was there 2 hrs get my new phone and went from pre pay to post pay. Best experience I've ever had with customer service Kudos! Highly recommend this store to my friends and family! 

Rob C (Rob)'s profile image
Rob C (Rob) 
on Google
2 weeks ago

Call into customer service. You'll be taken care of and most likely get a better deal on an upgrade. Oh, and the kid I was working with was very condescending. He kept saying that I was, "confused" and I was by far not at all confused. He was giving me a higher price than I was quoted. When I called into customer service they gave it to me for less than either price I was given at the store. 

Brian Jones's profile image
Brian Jones 
on Google
2 weeks ago

Walked in and was told someone would be right with me. Just wanted to buy a new phone. Waited ten minutes which was fine. But another family walked in and someone immediately ran up and started helping them. Not very good. 

Andy V's profile image
Andy V 
on Google
a month ago

Great experience at Verizon on East National Road today. Cody was a great person to do buisness with. He helped me in every way possible. This will be the only cellular store I will ever use from now on. GREAT SURVICE AND DEALS!!! 

Patrick Mcgee's profile image
Patrick Mcgee 
on Google
a month ago

We left them after 20 years. We tried to go and upgrade for like the first time in 5 years. And asked them if we could lower our bill and what we could do to lower our bill. And they tried to raise it by $20. And then, the manager, he told them to just let us go. Don't worry about them. The management at the Springfield Verizon story is total trash and Verizon is trash. You all need to work on your customer service or else your nor going to have any customers. 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.6 star rating with 309 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 10:00 a.m. 

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