This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Verizon
- Mobile Phones
- Springfield, OH
About this business
Visit our store at Springfield for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
1764 N Bechtle Ave, Springfield, OH 45504, Springfield, OH, 45504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Tonight my 78 year old mother was asked to return with her deceased husband’s death certificate and she could get the account changed over and a new phone. When she returned to the store they said we can’t help you go home and call this number for assistance. As she headed home the Verizon store turned her current phone off. Deactivated the only phone she has. They called the number and the number said go back to the store they should help you. They returned to the store and they were rude yelling at 78 year old woman. Told ... read more
By far the WORST customer service I have ever experienced. Two “men” were extremely rude and hated having to help. I would rather drive the hour to go to a different corporate store instead of having to deal with these terrible employees. Would give them 0 stars if it was possible.
On becthle ave the staff were great people who helped me get my phone turned back on and it only took about 20 minutes and I was lucky to get a free blackout screen for my privacy which I’m incredibly grateful for! I definitely recommend coming here! They’re fast, respectful and kind!
This is the best Verizon store in Springfield. Friendly service and clean store. I just want to recognize an employee Brian.He was very helpful and patient I was there 2 hrs get my new phone and went from pre pay to post pay. Best experience I've ever had with customer service Kudos! Highly recommend this store to my friends and family!
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.6 star rating with 313 reviews.
When is Verizon open?
Verizon is closed now. It will open at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com