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Verizon

3.8

About this business

Location details

1911 Wells Rd Suite 3, Orange Park, FL 32073, Orange Park, FL, 32073, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.8518 reviews
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Kaley Mullen's profile image
Kaley Mullen 
a week ago

Such a long story in just 24 hours. Bought my mom a new phone and phone screen through the app. One hour later, says order is ready for pick up! Great start! Get there, they insist on you sitting there to get your phone stuff transferred. DO NOT WASTE YOUR TIME. It's so freaking easy if you know tech well enough. Meanwhile, they asked are we trading in the old phone. We said no, keeping it as back up. They insisted that they had to do something with it. Give it a new number. We questioned whether that would be a new charge, ... read more

Stefani Ambielli's profile image
Stefani Ambielli 
3 weeks ago

This verizon store is amazing. Everytime you walk in they are helpful. I just worked with Bree and she helped us and kept us laughing. She is top notch!!!! 

s b's profile image
s b 
a month ago

Do not recommend at all. Go to another carrier. Over priced and terrible service. Phone messed up. They gave me multiple numbers to call that was going to be so helpful because they couldn't help. Neither number was what he said it was and was stuck calling tech support again. Ended up spending over 2 hours on the phone with tech support that we couldn't understand and he couldn't understand us. We kept asking for a supervisor and he eventually put us on hold and never came back. We were on hold over 45 minutes before hangin... read more

Making Big Connections (MBC)'s profile image
Making Big Connections (MBC) 
a month ago

We had an excellent experience working with Xavier and his teammate, Angelo. From the very beginning, Xavier was professional, patient, and knowledgeable while answering all the questions my husband and I had. When I first called, Xavier answered right away, provided us with a very competitive quote, and even followed up by emailing all the details promptly. Both Xavier and Angelo made the entire process smooth, stress-free, and easy to understand. Thank you both for all your help. We were able to successfully switch from ou... read more

Joshua Vohrer's profile image
Joshua Vohrer 
2 months ago

It was an absolute disaster. The Verizon representatives at the wells road store in Orange park Florida are the most unprofessional employees. Extremely lazy and unwilling to help in any way. I had inquired about the internet and was told my address had great reception. Turns out it had the lowest coverage and when the employee Darnell was told this 11 days later when I was canceling it his response was "whatever the commission went through". They cannot remove their ear buds to speak to anyone because what they are doing is... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.8 star rating with 518 reviews. 

When is Verizon open?

Verizon is open now. It will close at 9:00 p.m. 

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