Verizon

Mickey Lambert 

on Google

2 weeks ago

Had a horrible experience here. My wife needed a new phone and was doing the free upgrade for trade-in deal. Right off the bat, the dude in sales was smarmy and creepy, making dumb and offensive jokes. He clearly had a bunch of canned lines. That was weird enough, but not even the worst part. He messed up the trade-in and promo completely, such that we had no way to return the phone - he didn’t designate a store to return it to and we didn’t receive a shipping QR code or return kit. As an added bonus, he pushed me to add a “... read more

Kaye Dunn 

on Google

2 months ago

Go to a corporate run Verizon store, they are a retailer - to date the worst service experience I have ever encountered, felt taken advantage of and the owner screamed at me. Alber did not disclose my phone had insurance, the other associate said verbatim "his job is to sell phones, why would he tell you if you had insurance?" The other associate told me he didn't want to spend time switching my phone line because he doesn't make a commission on that. The associate called the owner of the store and he screamed at me, I was a... read more

Tanvir Walia 

on Google

4 months ago

Great store! They helped during my lunch break switch over and set my new phone up! Shout out Alber the Manager. Super helpful 

Devon Ott-Barilli 

on Google

6 months ago

Bought a phone that didn't work. Tried to return within the week. Wouldn't take it back. Avoid and go to another Verizon store! This place had such limited inventory. 

lauren ammirati 

on Google

7 months ago

After going to another location and getting horrible customer service when trying to get a new iPhone; I felt discouraged. I came to this location and Albert went above and beyond to help me get a new iPhone and set it up.