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Verizon
- Mobile Phones
- New York, NY
About this business
Victra is the largest Verizon Authorized Retailer. We strive to create the best possible experience for our guests. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Location details
237 Bleecker St, New York, NY 10014, New York, NY, 10014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Go to a corporate run Verizon store, they are a retailer - to date the worst service experience I have ever encountered, felt taken advantage of and the owner screamed at me. Alber did not disclose my phone had insurance, the other associate said verbatim "his job is to sell phones, why would he tell you if you had insurance?" The other associate told me he didn't want to spend time switching my phone line because he doesn't make a commission on that. The associate called the owner of the store and he screamed at me, I was a... read more
Great store! They helped during my lunch break switch over and set my new phone up! Shout out Alber the Manager. Super helpful
Bought a phone that didn't work. Tried to return within the week. Wouldn't take it back. Avoid and go to another Verizon store! This place had such limited inventory.
After going to another location and getting horrible customer service when trying to get a new iPhone; I felt discouraged. I came to this location and Albert went above and beyond to help me get a new iPhone and set it up.
Very disappointed by my recent experience at the Verizon store. I arrived at 2:41 PM to a sign that read, “Back in 10 minutes.” Other customers were already waiting, and we all stood outside in the cold. After waiting outside for 40 minutes, the employee finally returned. When he did, he casually strolled up saying that he had to take care of his personal finances at the bank. Yet, he was holding a freshly made Starbucks Frappuccino—looked delicious. (If I promise my customers that I'm "back in 10 minutes," and am running an... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 4 star rating with 78 reviews.
When is Verizon open?
Verizon is open now. It will close at 7:00 p.m.
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