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Verizon
- Mobile Phones
- Milpitas, CA
About this business
Location details
172 Ranch Dr, Milpitas, CA 95035, Milpitas, CA, 95035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Pam is awesome. Helpful, polite and knowledgeable
Saw there was a trade in and new line promotion in June. Took advantage of both so I traded in two devices for new phones and added a new line. It took almost 3 hours. Afterward, when I received my Verizon bill, there were additional services charged to my account that I specifically told the Verizon employee that I did not need. It was Google AI, mobile protection and hot spot services. Since then, I’ve had to contact Verizon customer service twice now to have those services removed, but still had to pay for. I should have ... read more
Came in for help with a billing issue, was greeted by the "store manager" Pam and immediately dismissed our concerns. Told us they cannot help us in store and left it at that. This is a Verizon "company store" and they can only help you if you are here for sales. Yet I went to an authorized retailer and received more assistance than this store. Afterwards she got an attitude with us and reluctantly gave us a charger so we could call ourselves. I'm surprised at this behavior as this was one of the better Verizon stores, as I ... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.6 star rating with 166 reviews.
When is Verizon open?
Verizon is closed now. It will open at 10:00 a.m.
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