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Verizon
- Mobile Phones
- Overland Park, KS
About this business
Visit our store at Overland Park for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
6925 W 135th St, Overland Park, KS 66223, Overland Park, KS, 66223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Had a problem with our account and was having zero luck with calling in. Stopped by the store and Steve helped us out. It was a long process of two hours but he hung in there and finished it up and got a resolution for us finally. Get service from Steve!
Horrible service on 8/19 -Corbin Park location. The man and woman closing were rude, dismissive, and completely unprofessional. We sat for over 30 minutes with no acknowledgment, only to be yelled at and told we came “three minutes before close” — (I have proof of when we arrived). They flat-out lied, made zero effort at professionalism, and showed no ability to juggle a busy store, multitask, or provide even basic customer service. Leaving them to run a store alone is reckless — they need to be supervised by someone with an... read more
I visited this Verizon store needing to activate a new phone and transfer photos, contacts, etc. I was changing from an android to an iphone. Luke was extremely patient with me through the entire process. He even gave me some quick tips on using the iphone. I found him very helpful.
I am disappointed that other people have not had a good experience at this location because that has certainly NOT been the case for me. I had a problem on my account I tried to resolve with customer service by myself, despite having proper documentation but didn't get anywhere with it. I was overcharged by corporate by $244 for a phone buyout charge that was supposed to be covered by a promotion. Jordan was the MVP, he went back and forth with their overseas corporate customer service line for an HOUR for me because the cus... read more
Poor Customer Service—Stay Away!! I’ve had a consistently terrible experience with this Verizon store. The customer service is extremely poor, and they do not take responsibility for resolving issues. Despite my multiple attempts to speak with the store manager, Steve, nothing was resolved until I pushed harder and even then, they removed a promotion I had already received, making the situation worse. This place seems more focused on getting people to sign up than actually helping customers once they’re locked in. After join... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.6 star rating with 279 reviews.
When is Verizon open?
Verizon is closed now. It will open tomorrow at 9:00 a.m.
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