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Verizon

3.6

About this business

Visit our store at Overland Park for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

6925 W 135th St, Overland Park, KS 66223, Overland Park, KS, 66223, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.6275 reviews
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Tania T's profile image
Tania T 
on Google
a week ago

Poor Customer Service—Stay Away!! I’ve had a consistently terrible experience with this Verizon store. The customer service is extremely poor, and they do not take responsibility for resolving issues. Despite my multiple attempts to speak with the store manager, Steve, nothing was resolved until I pushed harder and even then, they removed a promotion I had already received, making the situation worse. This place seems more focused on getting people to sign up than actually helping customers once they’re locked in. After join... read more

Sherree Grocia Proctor III's profile image
Sherree Grocia Proctor III 
on Google
3 weeks ago

Going to this store is better than calling because these guys get the job done without the run around. Thank you for being a bright spot in a dim company. 

Megan Shanahan's profile image
Megan Shanahan 
on Google
3 weeks ago

Everyone was very helpful and knowledgeable. Will use this location again in the future. 

Kenneth Simmons's profile image
Kenneth Simmons 
on Google
a month ago

Super excited trade in my old gear for a fresh new galaxy ultra watch and a new flip 6 phone. Process pretty smooth and then the we don't have any of either of those in stock. We mostly carry iPhone. I didn't realize I walked into the apple store? Then when trading my watch it died and they had no charger no would they "find" one to help. That Sunday morning crew could care less about helping anyone, everyone on their phone not even looking at you when you talk to them. I would skip this place unless.your an apple fan boy as... read more

robby portugal's profile image
robby portugal 
on Google
a month ago

Always wonderful. Very helpful staff 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.6 star rating with 275 reviews. 

When is Verizon open?

Verizon is open now. It will close at 7:00 p.m.  

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