This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Verizon
- Mobile Phones
- Overland Park, KS
About this business
Location details
6925 W 135th St, Overland Park, KS 66223, Overland Park, KS, 66223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Worst experience I’ve ever had with a business. All I wanted to do was upgrade my iPhone 14 Pro to an iPhone 17. I was told they could upgrade my plan without losing any of my services, and they could save me money. It ended up raising my bill $9/month, but I still agreed to gain all the additional perks. Since then, absolutely nothing has worked, and I have had constant issues. Several are still unresolved three weeks later. I’ve listed as many issues as I can remember below. * Today my Disney+ package said it had been canc... read more
Came in to get an iPhone 17 I ordered. I requested assistance in setting up my new phone in the app, but when I mentioned this to the lady working, she got irritated. Why do people get upset when you ask for help. It’s their job to help you with the phone. My experience was good up until my request for assistance in setting up my new phone. On top of that, the new phone was not done setting up when she sent me on my way. Guess I’ll go to another Verizon store where people don’t get pissed about having to do their job.
I had an exceptional experience at this Verizon Wireless store, thanks to Aubrey Campbell. I came in frustrated after spending significant time trying to obtain a port-out PIN for my Verizon Wireless Prepaid account. The process had been confusing and unproductive through other channels. Aubrey immediately stepped in, listened carefully, and took full ownership of the situation. What stood out most was her persistence and professionalism. She did not offer a quick or dismissive answer. Instead, she worked through the system ... read more
Very helpful. I was taken care of in a timely manner.
We saw Allie the short hair lady at the oak park mall location. She was so shady and our gut feeling was right, on top of the new iPhones we were there for, she said we can get an iPad for free with a purchase of 10$ a month plan. But she didn’t mention the astronomical upfront charges that showed in the next bill, and the monthly plan turned out to be $25 a month not $10 as she mentioned. I definitely wouldn’t get the iPad had I known all this, typical bait and switch m.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.6 star rating with 304 reviews.
When is Verizon open?
Verizon is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com