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Verizon

3.4

About this business

Visit our store at Renton for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

960 Park Ave N Ste C, Renton, WA 98057, Renton, WA, 98057, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.Open now
Sat10:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.4233 reviews
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kathy's profile image
kathy 
on Google
4 weeks ago

At first, the customer service here was very good until our bill was higher than what we were told. Another problem was that our first order, when we switched from T-Mobile to Verizon, our transaction failed and we had to come back to the store the second time to redo it. We were charged $450 twice and when we got a refund, they took $50 off. And then we were told that our bill would be from $140-$150 after we traded in 3 phones (that would be worth $1000 no matter which brand) but when we checked online our bill was $200. W... read more

Iv3tt3 G.'s profile image
Iv3tt3 G. 
on Google
a month ago

I’m giving this 5-star review solely because of Kono’s excellent customer service—he was professional, friendly, and truly made a difference during my experience. Otherwise, I would have rated it 1 star due to the poor attitude from the front desk staff, particularly Maia (or Laia—the woman assisting with check-ins). Her behavior was unfriendly and dismissive, especially toward Verizon customers, which made the interaction uncomfortable. If you’re working in customer service, a good attitude all the time you’re working shoul... read more

Marie Marie's profile image
Marie Marie 
on Google
a month ago

The worst service I have experienced from Michael. When i asked to speak to the supervisor. He told me that was him. When I asked to speak to the manager. He said that was also him. When I asked who owned the store… he said it was him. Currently on my way to another Verizon store to cancel this contract. I don’t even care about the $50 open box fee. I’m so disgusted with this man’s service. 

Claire Kavulu's profile image
Claire Kavulu 
on Google
a month ago

They very kindly let me charge my phone and get out of the direct heat, thanks to them my car battery did not die trying to charge my phone. I also have enough to dial 911 if I needed to. Thanks Renton Verizon! 

Leah Berggren's profile image
Leah Berggren 
on Google
2 months ago

Version drops you from your phone insurance without your consent then no one in the store is able to help with anything. Awful service, I’m leave Verizon 100% never ever going back. 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.4 star rating with 233 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m.  

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