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Verizon
- Mobile Phones
- Lansing, MI
About this business
Visit our store at Lansing for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
2713 Preyde Blvd, Lansing, MI 48912, Lansing, MI, 48912, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Got brand new phone 2 weeks ago on so called "better plan" and it's the worst service I've ever had on a smart phone, if my old phones charging port didn't stop working I would have kept it. Thinking about switching carriers because of the poor service, and can't even call the store and talk to a real person, what a load of BS with Verizon.
Was helpful
Malicious compliance over ruled by common sense. Went to go with my sister in law for her to get a new phone since I’m a manager on the account. He had me approve the log in with my phone number so he could see that I’m the correct person. Asked for my ID I gave it to him the name doesn’t match becuase I got married. Automatically he says that doesn’t matter he can’t do anything. I say I have a credit card in my maiden name and show it to him. Says it doesn’t matter has to be an ID with my name on it because he’s not going t... read more
Had a bad experience last time, was super quick this time, Bryce helped me out. Guy looked out for my wallet and cracked some jokes along the way too. Don’t usually write reviews but feel like I had to!
Came in to cancel services, which upon telling the store worker they immediately went to the back of the store and came back to only tell me to call 611 because they didn’t have printer paper to print a shipping label (updated to be more specific on the paper). When asked if they could do it instead of making me call they mentioned that customer service could/would do that but they could not... Why can’t a store cancel and simply provide an email or another drop off location which is the same thing as customer support? This ... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.2 star rating with 310 reviews.
When is Verizon open?
Verizon is closed now. It will open tomorrow at 10:00 a.m.
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