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Verizon

3.4

About this business

Location details

7703 Fordson Rd #100, Alexandria, VA 22306, Alexandria, VA, 22306, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.4195 reviews
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BELLY's profile image
BELLY 
3 weeks ago

Update: Went to Verizon at Fashion Centre Pentagon City, and aside from the wait, the experience was straightforward. They activated my new SIM in under 20 minutes, and I was out. October 2, 2025: Incompetence of other state laws, unhelpful, and unwilling to expand knowledge. I needed a SIM replacement due to data issues affecting my work, and when the manager asked for ID, I explained that I currently have a government-issued digital temporary license from my residing state while my physical card is being reissued. Rather t... read more

Zachary Miller's profile image
Zachary Miller 
a month ago

I upgraded my phone, and it was an easy process. The staff here were friendly, patient, and knowledgeable in answering my questions. Angel, Lisa, and Philip were all great to work with. 

Talley Snow's profile image
Talley Snow 
2 months ago

Had an incredibly predatory experience at this store. The associate added a line without our permission and then would not explain the reasoning behind why she did it. I had to follow up with Verizon's central Customer Service and that conversation revealed that the Associate applied a promotion that wasn't even valid and she falsified our phone trade-in eligibility to make a sale. We will DEFINITELY not be returning to this store, and would not recommend that anyone does. Really, really unethical business practices going on... read more

Colleen Mursin's profile image
Colleen Mursin 
2 months ago

Fast service. Friendly staff. 

Simon Caine's profile image
Simon Caine 
3 months ago

The employees were incredibly unhelpful and rude. Tony specifically did not seem to have any sort of product, knowledge or knowledge of the services provided by Verizon. I would go somewhere else. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.4 star rating with 195 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

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