Verizon

Misty Rain 

on Google

5 months ago

𝐃𝐎𝐍𝐓 𝐆𝐎 𝐇𝐄𝐑𝐄 𝐔𝐍𝐋𝐄𝐒𝐒 𝐘𝐎𝐔 𝐄𝐍𝐉𝐎𝐘 𝐁𝐄𝐈𝐍𝐆 𝐒𝐂𝐀𝐌𝐌𝐄𝐃 𝐀𝐍𝐃 𝐋𝐈𝐄𝐃 𝐓𝐎!! I was told i’d get an immediate $1000 trade in credit for each eligible phone i turned in - so we turned in 2 perfect condition iphone 14 pro max’s we were told that we would get $1000 on each line for each device. My boyfriend asked Jacob 3 times if we could pay the rest of the balance immediately (it would’ve been $200 each line) and he told us yes every single time we asked. Now that it’s been a number of months our $100... read more

Emily Campos 

on Google

5 months ago

I appreciated the quick service by the specialist but was not impressed with management. Is it standard for the manager to come out of the back and not attend to customers who need help? Is it standard for customers have to approach the manager while he’s sitting down to ask for a phone trade-in? Oh. Maybe also avoid talking about the customers right in front of the customers. “You guys didn’t tell me about her, the cameras did.” Impressive service. Yeah idk guys, maybe avoid this one because they might want to use Tony’s tr... read more

Terri Brown 

on Google

5 months ago

Phones were locked up so couldn't get a feel. Not super helpful. 

ESUBALEW ADMAS 

on Google

8 months ago

On July 29th, we had the pleasure of being assisted by Donavon, and the experience was truly outstanding. Donavon was incredibly helpful, professional, and genuinely nice, making us feel welcomed and well taken care of from the moment we arrived. We purchased a phone, and Donavon went above and beyond by not only handling the transaction smoothly but also taking the time to set everything up for us. He ensured that we had everything we needed and made the entire process clear, efficient, and stress-free. His attention to det... read more

Misty Rain 

on Google

8 months ago

𝐉𝐚𝐜𝐨𝐛 is exceptional. I would personally recommend going to him for anything you need — whether it's a cell phone, home internet, or business services. He’s incredibly knowledgeable, genuinely kind, and truly prioritizes his clients’ best interests. Jacob is someone you can trust; he’s transparent, thorough, and makes the whole experience smooth and stress-free.