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Verizon
- Mobile Phones
- Cumming, GA
About this business
Visit our store at Cumming for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
914 Market Pl Blvd, Cumming, GA 30041, Cumming, GA, 30041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Went to replace iphone 16 pro max after speaking to customer service representative(CSR), which they mentioned any store would gladly replace the color. Carlos the manager said not possible right away, told him the customer service says the store can replace, he would not listen. Called customer service again, they told to go different store in Lawrenceville to replace, told CSR cannot run around, CSR wanted to talk to Cumming Store manager, Carlos was so arrogant to avoid the CSR call, keeps walking around and abscond by go... read more
Went to replace iphone 16 pro max after speaking to customer service representative(CSR), which they mentioned any store would gladly replace the color. Carlos the manager said not possible right away, told him the customer service says the store can replace, he would not listen. Called customer service again, they told to go different store in Lawrenceville to replace, told CSR cannot run around, CSR wanted to talk to Cumming Store manager, Carlos was so arrogant to avoid the CSR call, keeps walking around and abscond by go... read more
Went in to get exchange the color of my phone which was shipped to me and Anthony was extremely rude and stated “he can’t return it, the phone has to be returned online” and walked away. After I’ve already called customer service and they told me that I could exchange it at a corporate location. Drove down to a different Verizon and they told me that they are an authorized retailer and the phone has to get returned to corporate. Associate called the store and Anthony responded with “I’m busy doing an application right now, I... read more
Went in to fix a complicated situation with an old account in my name and I thankfully got William as my rep to help make sure that everything was fully worked out with the Customer Service line. He was diligent and very determined to make things right as much as possible for the difficult circumstances involved. So thankful for his help with solving a big problem and making my life a bit easier!
Friendly and answered the questions promptly. Will definitely will recommend.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.2 star rating with 246 reviews.
When is Verizon open?
Verizon is closed now. It will open at 9:00 a.m.
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