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Verizon

3.8

About this business

Visit our store at Fort Myers for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

13620 S Tamiami Trail, Fort Myers, FL 33912, Fort Myers, FL, 33912, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.8399 reviews
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MazT's profile image
MazT 
on Google
3 days ago

Have you seen the movie Jaws? I think the shark could’ve provided more amicable service than what I got at this store. Do yourself a favor and just drive directly across 41 (South-East corner; Market Square) and visit that Verizon store instead. They’ll actually help you and are great. To Verizon staff at this Cypress Lake location: A bit of creative problem solving goes a long way. Rather than immediately telling a customer “no, we can’t help you” and ignoring the info given - pause and listen to your customer. I clearly la... read more

Amber Libby's profile image
Amber Libby 
on Google
4 days ago
Maggi Mast's profile image
Maggi Mast 
on Google
3 weeks ago

My phone gave me a SIM failure message and then got stuck in SOS mode. Alexis was very friendly and helpful. She switched my phone to eSIM and had me out of there in no time. Quick and easy! 

john lavery's profile image
john lavery 
on Google
a month ago
Xander Phanzynski's profile image
Xander Phanzynski 
on Google
a month ago

Terrible experience with absolutely no customer service. We were greeted by a technician upon arrival and asked to wait. After 20 minutes, we checked with another technician, only to find out we were never signed in. This meant restarting our wait time, which was extremely frustrating. We decided to leave instead. Very disappointing—would not recommend. 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.8 star rating with 399 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 9:00 a.m. 

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